I just changed internet providers from ATT to Charter. Got new router too. Lost OBi/Google Talk phone service that's been working for years during this change. Can't find or remember original email I used to sign-up, or password to do factory reset. I created a new account but can't comply with factory reset because dashboard doesn't have my device OBi# to delete....just some soft phone # that doesn't correlate to any number I have.
1) any way to get my account data by providing my OBi 9 digit number? or
2) if unable #1 above, using my new account I just created, do a factory reset even though OBi# dashboard/devices "soft phone #" doesn't match my actual OBi#?