Can Obi202 access voicemail on GV account?
SteveInWA:
Yes, of course it works.
It's likely that you are doing something wrong. You're either trying to call a phone number different from your Google Voice number, or you don't actually have a Google Voice number -- instead, you have a Google Voice "Lite" account. You cannot call the GV Lite VM access number from the OBi-attached phone.
Log into the OBiTALK web portal and go here: http://www.obitalk.com/obinet/pg/obhdev
Mouse-click the "SPx" that is configured with your Google Voice credentials (for example, SP1 or SP2...). Click "Accept" on the pop-up window to get past it. Now, look at the next page, for the phrase "Active Google Username". Log onto the same Google account in another tab of your browser, and go here:
https://www.google.com/voice#phones
Look on the left side of the web page. Do you see the exact two words "Your number", and underneath it is the number you are trying to call, or do you see "Access number"?
Rumboogy:
Quote from: SteveInWA on June 12, 2015, 07:09:21 pm
Yes, of course it works.
It's likely that you are doing something wrong. You're either trying to call a phone number different from your Google Voice number, or you don't actually have a Google Voice number -- instead, you have a Google Voice "Lite" account. You cannot call the GV Lite VM access number from the OBi-attached phone.
Log into the OBiTALK web portal and go here: http://www.obitalk.com/obinet/pg/obhdev
Mouse-click the "SPx" that is configured with your Google Voice credentials (for example, SP1 or SP2...). Click "Accept" on the pop-up window to get past it. Now, look at the next page, for the phrase "Active Google Username". Log onto the same Google account in another tab of your browser, and go here:
https://www.google.com/voice#phones
Look on the left side of the web page. Do you see the exact two words "Your number", and underneath it is the number you are trying to call, or do you see "Access number"?
Thanks for your detailed steps. I did what you suggested and I see "Your number" followed by the number I have been trying to call.
SteveInWA:
It would be very helpful if you'd take a screenshot of the GV settings page, Phones tab, as linked above, black out all but the last 4 digits of all phone numbers, and attach it here to your reply post.
Before you do that, hover your mouse cursor over your avatar at the upper right corner of the web page, and look carefully at the Google account name (e.g. rumboogy@gmail.com), and confirm that it is identical to the account name displayed on the OBiTALK portal for your GV SP slot.
Rumboogy:
Quote from: SteveInWA on June 12, 2015, 07:27:07 pm
It would be very helpful if you'd take a screenshot of the GV settings page, Phones tab, as linked above, black out all but the last 4 digits of all phone numbers, and attach it here to your reply post.
Before you do that, hover your mouse cursor over your avatar at the upper right corner of the web page, and look carefully at the Google account name (e.g. rumboogy@gmail.com), and confirm that it is identical to the account name displayed on the OBiTALK portal for your GV SP slot.
I verified that my the Google account that I am using has the same name as what ObiTalk that it is connected to. Attached is the screen shot you requested. I have greyed out he start of the email/phone info. Note that I created a Google account just for use with GV and the Obi202. I gave that account a name based on the phone number that I ported into the account (my old home phone number). This is why both the account and the phone number end with the same digits.
SteveInWA:
Thanks very much for the screenshot.
So, you ported in this number. Did you just recently do it? What happens when the number is called from some other phone number (not the OBi, and not from your AT&T forwarding number)? Does the OBi-attached phone ring, and does the AT&T forwarding phone ring? Do the calls appear in the History section of your GV account?
If any of these things fail, then you've got a problem with your number port. Please describe what happens.
If the actions above do work properly, but you get a busy signa, then you may have a call forwarding loop. Try removing the check mark next to your AT&T phone, and then delete it off of the GV account. Only Google Chat should now remain. Now, try the call to your GV number from your OBi-attached phone. What happens?
Navigation
[0] Message Index
[#] Next page
[*] Previous page