$10 random to keep using MY device? Really?
malitiahai:
Quote from: SteveInWA on June 12, 2015, 07:22:20 pm
I don't want to get into a debate, taking one side or the other, about a $10/year charge. I will just point out, though, that you can still use your device as before, without paying the fee. Nobody has been prevented from doing so at this point.
I cannot still use my device. It is blinking red (not red and green, just red) and support says I need to pay for them to help me. I cannot ping the device and factory reset does not help.
SteveInWA:
Quote from: malitiahai on June 20, 2015, 09:01:39 am
Quote from: SteveInWA on June 12, 2015, 07:22:20 pm
I don't want to get into a debate, taking one side or the other, about a $10/year charge. I will just point out, though, that you can still use your device as before, without paying the fee. Nobody has been prevented from doing so at this point.
I cannot still use my device. It is blinking red (not red and green, just red) and support says I need to pay for them to help me. I cannot ping the device and factory reset does not help.
Your device is either damaged, or its power supply has gone bad. If you have another 12VDC power adapter from some other device (e.g. a router or switch, or other home electronics product), which has the same size power plug as your OBi, you can try that. Otherwise, if it's out of warranty, then you'll need to pay for support, or just buy a new one.
Rookie:
First of all, Thanks to Steve for the instructions. Worked beautifully even if I didn't follow all the steps in the specified sequence.
Secondly, I didn't have to open up the web server on my device (Not sure if it is already open :( and that's why it worked).
Here's what I did with a device that was already configured and working a few years ago and I mothballed when it stopped working because of the May 30 change by Google.
1. Updated to latest firmware through the local web portal - avoided the $10 notice.
2. Deleted the device from Obi portal. Reset with pin, plugged off power for good measure.
3. Added device. Worked great for SP1 with Google voice.
4. Waiting to see SP2 connect to my second line but I am already a happy camper now that i got this working.
Quote from: TW2015 on June 17, 2015, 10:13:22 pm
Steve: Thanks for the instruction. I am able to upgrade my obi202 and works fine after the upgrade. (Configure the Google Voice, and 2 other VOIP providers)
For those that has problem:
You need to enable the Web Server on the device
http://www.obihai.com/faq/OBi202-sec/Howto-Access-Web-from-WAN
Once enabled, You will be able to upgrade the firmware following Steve's advice.
Once done, please disable the Web server again for security reason :).
lrosenman:
As an addendum, I was offered the Firmware update via the portal via an out-of-warranty 202. So I'm not sure it's required to pay the fee for that part of the "support".
Amex1007:
These jerks has updated the firmware again to 2886
I ended up paying $10 to save my own time ??? ??? ??? ???
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