Question Regarding OBI as a analogue bridge
MBrown:
Many thanks for this it worked perfectly.
Thanks Again
Marc Brown
MBrown:
Ok one more question, It has come to light that the users cannot use a recall feature on the phone system to pick a call ringing on another phone as the obi recognises the pressing of recall. Is there any way of getting the obi to ignore recall and just pass it through ? I suspect it cant be done but thought i would ask.
So to be clear the user picks up the phone on the obi 202 it hotlines to the analogue dial tone on the phone system they then need to dial recall,*,XX to access a system feature from the analogue extension. But as soon as you press recall you lose the line.
Thanks
Marc
azrobert:
What is the "Recall" key?
Is it a special key on your handset?
After you get dial tone, the OBi should not interfere.
The only exception that I know is the Flash key.
Is the Recall key the equivalent to the Flash key?
Anyway, I don't know how to fix this problem.
Edit:
What phone is receiving the call?
Who is trying to pick up the call?
You can transfer an unanswered call after a specified number of rings.
drgeoff:
https://en.wikipedia.org/wiki/Hook_flash
Hook_flash (USA) = Recall (UK).
My 110 and 1032 have an option under Phone of HookFlashHandling which can be set to "Handle Hook Flash Locally" or "Send Hook Flash to PSTN". I cannot find such option on an Obi100 which suggests that OBis have no way to transport a Hook_Flash event over a VoIP connection.
(BTW. My 1032 has an OBiLINE attached. Even after unplugging that, rebooting or power cycling the phone the 'Line Interfaces/Line 1 Port' menu is still present. I didn't go as far as resetting the 1032. I'm not certain but I think the Line 1 Port menu did not appear before the OBiLINE was first plugged in.)
MBrown:
Thanks for the reply, the issue is specifically with passing time break recall:
http://www.britishtelephones.com/glossary.htm#TIME BREAK RECALL
the users that are sitting off the obi's are just using POTS
the issue they have is they would like to alerted when a incoming call isn't answered by reception and overflows to a bell.
My idea was get another couple of obi's wire one 110 in parallel with the bell and stick another 220 the far end with a phone so when the bell rings the phone at the far end rings also.
The users would then know there is a call that needs picking up. All of that would work but they cant pick up the call because the Nortel system they use requires pressing recall before the feature code (pick up code).
If there is no way round it i will have to think of something else!
Thanks for your input
Marc
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