Callers Can't Hear Me - GV and Obi 110
zerk:
I have used GV successfully for several months. In last 2 weeks callers complained my voice was garbled. Sometimes I answer the call and the caller can't hear me at all. I have tried prioritizing the Obi using the Qos settings in my router with no improvement. I replaced all cables to the Obi with no improvement. Power cycled the Obi with no improvement. I tried logging in to my Obi using the IP address and my browser says "ERR_Connection_Reset". Ii tried lowering the Tx and Rx gain settings with no improvement. I can login to my Obitalk account and all looks normal.
What do I need to do to get this fixed? Has my Obi110 gone bad?
N7AS:
You might try to disable SIP ALG on your router. This may fix your problem.
zerk:
N7AS - thanks for your quick response and suggestion.
I disabled SIG ALG, upgraded my ASUS RT-N66U to the latest firmware and enabled telnet with no improvement.
Any other ideas?
N7AS:
Quote from: zerk on June 22, 2015, 02:57:23 pm
N7AS - thanks for your quick response and suggestion.
I disabled SIG ALG, upgraded my ASUS RT-N66U to the latest firmware and enabled telnet with no improvement.
Any other ideas?
It may be a GV issue. This could happen at times.
restamp:
Something similar happens to me at times with GV -- not often, but enough to be annoying: I originate a call, it rings fine, but when the called party answers and the call is established I am hit with a burst of white noise. Well, it's not completely white; I can sometimes identify the answering person by the cadence of their voice. And, sometimes, it's the other way around: The called party claims they hear "noise". If I hangup and retry, the call goes through fine.
I'm wondering whether this is perhaps a codec mismatch, and if so, whether there is a way to lock the GV SPs to G711 (or if this line of thinking is obviously barking up the wrong tree).
How would one go about locking down the list of possible codecs anyway? Select Codec Profile B and then go into it and do it there, or is there an easier way?
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