OBI 202 with Obiline will not ring or answer incoming PSTN calls
Mouse:
OK no it is not reliable.
Just had another instance of line rining but no phone port shown as ringing. Closely followed by (after an Obi reboot) line ringing and phone port shown as ringing but DECT extension not - once again that went back to on hook quickly without me picking up the phone.
Looks like the only stable config is local phone on PH1 or 2 (and nothing else connected) after disconnecting & reconnecting line to BT socket.
I think there are multiple problems here.....
Mouse:
OK just tried local and DECT extender in phone sockets 1 and 2 respectively with wholly separate monitoring phone disconnected. Rebooted and disconnected/reconnected line. Local phone worked, DECT extender did not (weak flash of ring bulb again.
Now will do longer term test with just separate monitor phone and local phone attached, so see if this is stable ring wise. Also if any calls fail to get through.
Kind regards
Mike
drgeoff:
You seem to have two problems which I would tackle independently. You appear to be trying to troubleshoot both together.
1. Getting phones connected to the OBis phone jack(s) to ring properly.
2. Getting calls into the 202 from the PSTN via the OBiLINE.
If you have an Android or iphone install the Obion app and give it the softphone number that Obihai have allocated to your account. This will give you a way to call in to the 202 without using PSTN and OBiLINE. Unplug the OBiLINE for now and concentrate on getting 100% reliable ringing of the OBi phones. Start with a single phone plugged directly in to the Phone1 jack. If you have a phone with a US type jack on the back or underneath try using the cable that came with the OBiLINE between that jack and the OBi.
(You may not be aware that the jack labelled Phone1 actually has both the phone ports wired on it. The centre two pins are ph1 snd the outer two are ph2. Perhaps some of your adaptors and cables are making unwanted connections between the two.)
Let's see how that goes.
Mouse:
Quote from: drgeoff on July 08, 2015, 11:36:24 am
You seem to have two problems which I would tackle independently. You appear to be trying to troubleshoot both together.
1. Getting phones connected to the OBis phone jack(s) to ring properly.
2. Getting calls into the 202 from the PSTN via the OBiLINE.
If you have an Android or iphone install the Obion app and give it the softphone number that Obihai have allocated to your account. This will give you a way to call in to the 202 without using PSTN and OBiLINE. Unplug the OBiLINE for now and concentrate on getting 100% reliable ringing of the OBi phones. Start with a single phone plugged directly in to the Phone1 jack. If you have a phone with a US type jack on the back or underneath try using the cable that came with the OBiLINE between that jack and the OBi.
(You may not be aware that the jack labelled Phone1 actually has both the phone ports wired on it. The centre two pins are ph1 snd the outer two are ph2. Perhaps some of your adaptors and cables are making unwanted connections between the two.)
Let's see how that goes.
Thank you very much for your reply.
I have since posting tried the Obi110 with Welsh Paul's 15 Nov settings, and that works fine for inbound and outbound PSTN with the DECT extension phone connected. (The monitor phone is also connected but not via the Obi).
But I like the 202 facilities so lets see if we can troubleshoot it as you suggest.
1. I do have a phone with a US style socket - my separate monitor phone. I will swap the two phones.
2. I don't have a smart phone, but I do have a Zen voip service - should I try to set that up?
I did not realise that PH1 and PH2 were both present on each phone socket. Hmm that could certainly confuse things. Do UK phone cables support two circuits on one phone wire too?
Kind regards
Mike
drgeoff:
I was just suggesting a method of calling the 202 without using the OBiLINE. I hadn't twigged that you also have a 110. If you have both active and with a phone on each one you can call the 202 from the 110 by the 9-digit number on the bottom of the 110.
Standard UK wiring with 4 conductor cable is really only intended for 1 circuit. 3 wires are used. 2 for the speech, line voltage and pulse dialling. The third for the bell. Although many modern phones do not connect to that third wire (they have their own ringing capacitor) the master socket will have a ringing capacitor from that leg to one of the other two.
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