Static Noise OBI200 Just Purchased
LanMan:
Hello,
I just purchased an OBI200 and set it up. It works, but I am getting a bunch of static on the line. I went to move the OBI200 further away from the router and as soon as I picked up the OBI200 the noise went away. It appears that as soon as I touch the back of the unit around the Ethernet cable, the noise goes away. I tried a different cable and no difference. If I continue to touch the back of the unit, it is clear as a bell. But I can't stand there doing that. Is there something I can try or should I just get a replacement unit? I purchased it on July 6th and received it on July 15th. So I only had it for 8 days at this point.
drgeoff:
Dial ***1. What you hear comes from within the unit, not via the ethernet cable. Is that noisy?
Are you using a wired phone or a cordless handset?
LanMan:
I am using a wired handset. I am going to try a different handset today. I will also try the ***1. What does that command do?
LanMan:
My wired phone is a GE Model NUMBER: 2-9224WHC
What I need to know is do I have a defective OBI200
or is it just an incompatible with my phone???
If I put a finger on the back of the OBI200, the noise goes away. 95% of it anyway.
The noise is there even if I don't have the Ethernet cable plugged in or not.
Is there someone from OBI that can advise???
LanMan:
I guess the smart thing to do is return it and ask for a replacement unit. Then I will know if the new one does the same thing or not.
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