Can't add Obi 100 back to dashboard
vanhelsing:
Thank You everyone for the suggestions, but I still can't add the OBi100 device. I looked at the ITSP provisioning method and it shows System Start as you recommended.
Totally lost on this one!
Anyway to add Goggle Voice to the OBi via it's web page?
azrobert:
Quote from: vanhelsing on August 01, 2015, 04:49:29 pm
The 120 seconds never starts to countdown and I get no other messages or information.
This might indicate something is wrong with your OBiHai account. I don't know how a network or OBi ATA configuration would cause this. Create a new OBiHai account with a different email address and try adding your OBi to that account.
azrobert:
Quote from: vanhelsing on August 02, 2015, 05:58:09 am
Anyway to add Goggle Voice to the OBi via it's web page?
Your OBi100 must be at firmware level build 2824 or below, otherwise this won't work. There might be one more build above 2824 that will work, but I don't know the number.
Service Providers -> ITSP Profile x -> General -> SignalingProtocol: Google Voice
Voice Service -> SPx Service -> AuthUserName: Your_GV_ID@gmail.com
Voice Service -> SPx Service -> AuthPassword: Your_GV_PW
drgeoff:
I tried the 'Add a device' option just now and the 120 seconds did start counting down. As I don't have another device to add, I then cancelled so cannot confirm the whole process would have completed OK.
SteveInWA:
Quote from: azrobert on August 02, 2015, 06:51:00 am
Quote from: vanhelsing on August 01, 2015, 04:49:29 pm
The 120 seconds never starts to countdown and I get no other messages or information.
This might indicate something is wrong with your OBiHai account. I don't know how a network or OBi ATA configuration would cause this. Create a new OBiHai account with a different email address and try adding your OBi to that account.
I am pretty sure that the issue is that this particular OBi (as identified by its MAC address and OBi number) is already assigned to an account and is in some sort of limbo state. As such, you probably can't create some other OBi account and add it. I went through this scenario recently.
Furthermore, you shouldn't need to change the System Management settings to make it work. I just tested this, by factory-resetting a OBi 200, then, before adding it to the portal, I logged into its local web server. On the System Management page, "OBiTALK Provisioning" was disabled. I then added the device from the portal using the **5 method. It had no trouble contacting the portal, got added, and I then configured GV on it. After adding it to the portal, OBiTALK changed "OBiTALK Provisioning" from "Disabled" to "Periodically", without any intervention by me.
What is the device's current firmware level? To find out, pick up the telephone attached to the device. Press ***0, then, when you hear the prompt, enter 1# and it will read back the firmware level.
Navigation
[0] Message Index
[#] Next page
[*] Previous page