Ignoring Pli and using OutboundCallRoute only
Yannick:
I tried Obisupport's suggestion as well to no avail: all my calls get routed to GV unless I force otherwise (dial **2).
Resetting and doing this all over did not help.
Should I email my config file to support ? If this cannot be reproduced, it must be the device (bought 2 weeks ago).
RonR:
Quote from: Yannick on June 15, 2011, 05:32:21 am
If this cannot be reproduced, it must be the device (bought 2 weeks ago).
It's extremely unlikely this is a hardware issue and extremeny likely that it's a configuration issue.
Have you verified by accessing the OBi directly via the IP address returned by dialing ***1 that the PHONE Port DigitMap and OutboundCallRoute have their Default boxes checked and the following settings are in place?:
PHONE Port -> PrimaryLine : SP1 Service
ITSPA -> General -> Digitmap : (1xxxxxxxxxx|<1609>xxxxxxxS4|<**2>xx.|(Mipd)|[^*]@@.'@'@@.)
ITSPB -> General -> Digitmap : (xx.|(Mipd)|[^*]@@.'@'@@.)
Yannick:
Gents, I understand this looks weird but I reset the device, did not used the obiexpert (no autoprovisioning) and my only custom settings are (as per Ron here but I tried Obi-support2's):
What do you recommend before I reach out to support for a RMA ?
Thanks in advance for your help.
RonR:
Yannick,
I'm at a loss to explain it. Maybe I'm missing something, but I don't see how anything but 7- and 11-digit numbers go out SP1. I was hoping that obi-support2 or someone would spot some flaw in my logic, but...
Yannick:
Ron, Obi-support2, i have no idea what is different now but I have typed manually the digitmaps instead of copy/pasting - i suspect there may have been a space here and there as now the rules get applied as expected.
Thanks so much for having taken the time to help me out here.
Navigation
[0] Message Index
[#] Next page
[*] Previous page