Do I need to disable incoming GV to take advantage of voip.ms CNAM?
AlexW:
Howdy,
So, I just set up my brand new OBi 202 with both my Google Voice account and voip.ms and Anveo E911, and it was a total breeze. Took me less than 15 minutes and it's exciting to have a working dial tone in all my phones again.
I've used GV for years, so I started by making GV my primary for outgoing. I placed a call with Google Voice, but the person I called had some trouble with the audio. But when I tried using voip.ms, it sounded great for both of us. So, I've decided to make voip.ms my primary calling out choice (with my GV phone number for Caller ID). And I've set up my GV to ring both Google Chat and my voip.ms DID.
My question is about what to do for receiving calls. One of the reasons I signed up with voip.ms is because GV doesn't give names with Caller ID and I want that. Right now, my OBi is set up so calls from all three of my providers will ring through. ("Phone Rings on Incoming Calls from") The appeal of that is if someone calls my GV number directly, I won't have to pay for voip.ms incoming minutes (and maybe the call quality will be a little better since it doesn't have to bridge through another service?).
But I suspect that doing this is going to mess with my plan to get the CNAM from voip.ms for all incoming calls, including the ones from the GV number.
Am I right? Do I need to turn off GV for "Phone Rings on Incoming Calls from" (and just have GV forward to my voip.ms DID) for CNAM to work for my GV calls?
Also, one more question. I notice that there's a little bit of static in the background that I hear when I listen to the dial tone. Once I make a call, I'm not really hearing any static, though. Anything I need to worry about?
Thank you very much for your help. I'm very excited with my new OBi! :D
drgeoff:
I think you should not be ticking both boxes on GV's control panel but SteveInWA will probably be along later to give you a definitive answer.
Unlike POTS, the dial tone you hear on lifting the handset is generated within your OBi202. If the audio on calls is OK, I wouldn't worry about slight noise on dial tone.
AlexW:
Cool. I'll wait for the final word from SteveInWA, but thank you for your reply. :)
I'm thinking that I should disable GV ringing on my Obi and not in the GV control panel, because I still want to make calls with GV and doesn't that checkbox need to be checked in the GV control panel for outgoing calls? Or is that just for inbound calls?
Also, I'm learning about all the star codes with Obi, and I'm just so happy with it. All the special features that were costing me $50 a month on AT&T are just included. And it's even better than AT&T since they recently forced me to start adding 1+Area Code for local calls -- but thanks to Obi, I don't need to do that any more. :D
A couple other questions and they are about the star codes: What's the difference between *07 Redial and *66 Repeat Dial? Are *66 Repeat Dial and *05 Redial Last Called Number the same thing? And is there a star code to block that last number that called me? (That's the one feature I had on AT&T that I'm not seeing here.)
Very happy new Obi user. And very happy to be part of this very helpful community.
Thanks again!
Alex
BigJim_McD:
Quote from: AlexW on August 21, 2015, 01:25:46 pm
Cool. I'll wait for the final word from SteveInWA, but thank you for your reply. :)
I'm thinking that I should disable GV ringing on my Obi and not in the GV control panel, because I still want to make calls with GV and doesn't that checkbox need to be checked in the GV control panel for outgoing calls? Or is that just for inbound calls?
... ....
Alex
Alex, I use Google Voice along with voip.ms for our "Home" phone calls on an OBi202 with a two line phone. We use Google Voice for all outgoing calls, all incoming calls connect via voip.ms in order to receive "CNAM".
1) On Google Voice Settings, I only have the "voip.ms DID" checked, "Google Chat" is NOT checked.
2) On my OBi202, I have SP2 {Google Voice} selected for:
"Primary Line for Outgoing Calls Route to" SP2
3) On voip.ms, I built a rather extensive "Phone Book" with the Names and phone numbers that we call and receive calls from in order to enhance the CNAM results. The voip.ms "Phone Book" entries reflect my "Google Contact" List. This arrangement yields better CNAM results and I also have Google Voice "Call History".
We have found this configuration to work very well and are happy with the price and quality of calls.
I have tried several different services and configurations and we find the current setup to work the best for us.
SteveInWA:
What BigJim said so well. ;)
Background:
Google Voice is an inbound call forwarding system. It can forward calls to up to six PSTN telephone numbers, and/or to the old Google Chat/XMPP system. Your OBi is acting as one forwarding destination, either configured to use Chat, or to use a PSTN number (voip.ms in your case). Having both services configured on the OBi and check-marked on GV Settings to receive calls, would result in both services redundantly ringing on the inbound calls. So, just use the one service as your forwarding target (voip.ms in your case). Enjoy!
Navigation
[0] Message Index
[#] Next page