[Obi100]: StatusBacking Off (3s):TCP connection to 74.125.71.125 failed
drgeoff:
http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
The_Eggman:
It was setup properly and working fine in the last few days, but I deleted both GV accounts, restarted the device and followed Steve's instructions. After setting up the primary GV service, the OBi is still backing off. The device is in the DMZ, and I can connect to and configure it using the OBiTalk portal. What am I missing?
P.S. I tried deleting OBiTalk's GV access from my GV settings, and then allowing that access to be recreated during the OBiTalk portal setup process. After deleting the GV account, restarting and following Steve's instructions again, the device is still not connecting to Google.
SteveInWA:
Log onto your Google Voice accounts from a web browser, and go to this page:
https://www.google.com/voice/#phones
Take a screenshot, black out all personal information except for the last 4 digits of your phone numbers, and post the screenshots here.
The_Eggman:
Here you go...
SteveInWA:
Thanks for the speedy reply!
That looks normal to me. Ignoring the old method of authentication to Google Voice, the "backing off" issue is usually caused by a network problem on the user's end. You should never need to put an OBi in a DMZ. I'm not familiar with your firewall, and I would suspect something's not configured correctly. Can you take the OBi to some other location (friend or family's house, etc.) to test it? That would easily eliminate your network as a possible issue. Is is safe to assume that you are currently located within the USA?
I have some time today, if you are interested: I have an idle OBi 110 that I could configure with one of your GV accounts, if you want to contact me privately, to further isolate the problem. Aside from that, I don't have any brilliant troubleshooting suggestions.
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