Obihai 110 Setup For Small Business

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azrobert:
Do you want just one phone number? Do you want all inbound calls routed to the Auto Attendant and then have the AA send calls to the correct person? Each simultaneous call on a phone number requires a channel. 6 channels will support 2 simultaneous calls to each person. It's unlikely that each person will have 2 calls at the same time, so you probably only need 4 or 5 channels. You said each person should have their own voicemail. All calls are coming in on a single line, so I'm not sure how VM would work. If the service provider has an AA function, you could setup 3 extensions and have the service provider route calls to the correct extension. Now each extension can have a VM account. Asterisk can also solve this problem.

You need a service provider that will support all your requirements. I have limited experience with different service providers and not familiar with FPL or Vestalink, so I'm not the best to ask. I have a free Callcentric account and think they have all the features you need. You can setup 3 extensions. They have an IVR function (AA) that can route the calls to the correct extension. Each extension can have a VM account. Inbound numbers have 3 channels, but you can purchase more. I have a free account and have not used most of these features, so perform your own due diligence before you purchase anything.

http://www.callcentric.com/features/

Callcentric is not a cheap provider. If anyone else has a provider suggestion, please chime in.

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