Background noise on a new OBi202

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Bubble:

I just purchased an OBi202, which I have up and running.  However, there is an everpresent low-level white noise that is louder than I like.  From reading up on things, it looks like it *might* be the comfort noise generator.  That's fine, as long as I can adjust the amplitude of that noise, but I can't find any way to do that.

Does this sound like it's the comfort noise generator?  And if so, how can I adjust the volume of the noise it generates?

drgeoff:
I don't know whether OBis have that noise generator or not,  but if they do I can find no control for it in the GUI.

Bubble:
It's listed in the specifications, so they definitely have it.

If that's what this is, they really need to add a control setting in the next firmware update.

There's so much detail in what can be controlled in the Obi units, it seems like an oversight that they would have left this out.

LTN1:
Quote from: Bubble on August 31, 2015, 09:11:01 am


I just purchased an OBi202, which I have up and running.  However, there is an everpresent low-level white noise that is louder than I like.  From reading up on things, it looks like it *might* be the comfort noise generator.  That's fine, as long as I can adjust the amplitude of that noise, but I can't find any way to do that.

Does this sound like it's the comfort noise generator?  And if so, how can I adjust the volume of the noise it generates?




Sometimes this could be caused by interference--like placing the OBi unit too close to an electrical device, modem, monitor, etc. Try moving it to different locations, even if it is only a few feet away to see if it helps.

SteveInWA:
I doubt it is directly caused by CNG.  I've configured a boatload of different phones on different OBi's, and the only time I could hear "white" noise was when the gain was turned up too far on either the OBi (Tx gain) or on the telephone or headset.

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