Factory Reset does not do what is expected. Can't log into unit.

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Debbie:
I bought an Obi100 used online and after performing a factory reset and it showing the proper sequence of flashing status lights, it will not let me log in with admin/admin as the credentials. I have not been able to get into the thing since I bought it. The IVR works fine and I can set and clear that password but even a Factory Reset through the IVR didn't change the web password to admin.

Is it possible my unit is so old that its factory settings had the default admin password as something other than "admin"?

azrobert:
You can try a different factory reset method.
Disconnect the OBi100 from the internet.
There is a reset button access hole on the bottom of the OBi100.
It's a little larger than the vent holes.
Press and hold the reset button with a paper clip until the OBi100 starts to reboot.

Debbie:
Already tried that, that was the first thing I did when the unit came in by mail. Thinking its a faulty unit, anyway to reflash without logging in?

drgeoff:
Disable your connection to the internet. (Unplug router from cable modem, or from phone line or whatever method is applicable.) Have a working connection between computer and router and OBi110 and router. Reset the OBi with the hardware button. Can you now get in with admin/admin?

Nebs:
Have you enabled access using:

http://www.obihai.com/faq/OBi202-sec/Howto-Access-Web-from-WAN

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