OBI100 Won't ring
ITpenguin:
When i dial **0 , 3 , 0# to have the obi call me my phones don't ring can anyone offer a suggestion? Just happened recently was working fine for over a year.
azrobert:
What happens?
Do you get all the correct prompts, but the Auto Attendant doesn't do the callback?
Did you make any changes to the Auto Attendant DigitMap, OutboundCallRoute or any other AA parm?
Do inbound calls ring the phone attached to the OBi100?
Maybe a Factory Reset will help.
Please explain what you are trying to accomplish by doing this?
ITpenguin:
Quote from: azrobert on September 14, 2015, 09:53:43 pm
What happens?
Do you get all the correct prompts, but the Auto Attendant doesn't do the callback?
Did you make any changes to the Auto Attendant DigitMap, OutboundCallRoute or any other AA parm?
Do inbound calls ring the phone attached to the OBi100?
Maybe a Factory Reset will help.
Please explain what you are trying to accomplish by doing this?
I haven't made any changes other the adding sip info all correct prompts come from the auto attendant. It doesn't call back and when I get calls from sip service it won't ring ethier but it show up in the history. It was running perfectly for a year it is just recently that this happened. I will try factory reset when I get home.
azrobert:
When you call your service provider does the Phone Port LED flash?
If the LED flashes, please try a different phone or phone cable.
ITpenguin:
Quote from: azrobert on September 15, 2015, 07:17:53 am
When you call your service provider does the Phone Port LED flash?
If the LED flashes, please try a different phone or phone cable.
I didn't reset, but when i called obi attendant it flashed and i did the call back, the light started flashing faster again and i answered while it flashed and the call connected, just no ring. I tested 3 different phones it doesn't seem to be sending a proper ring?
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