DISA, Call Relay, Remote Access
azrobert:
Maybe the callback works because you are using GV for one leg of the call. If GV is used for the callback, you would see the GV callerid when the AA calls you back. I don't know why using Vitelity on both legs of the call would cause a problem. Does Vitelity have a call log that would show the reason the call was dropped?
Edit:
You can check the OBi call history for any errors.
To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser.
Hit Enter
The UserID and default Password are both "admin".
Click Status on the left column then click Call History.
eightminobi:
Well things are really weird, then, because I do not see the GV caller ID when the AA calls me back--I see the caller ID for SP2. So I guess Vitelity is involved in the successful callback phone call...
I will look at logs later today after work. And if I need to get Vitelity involved, I'll open a support ticket. They've been helpful in general so I hope they will be in this case too.
Thank you. I'll keep you posted here.
ByronMurdock:
Quote from: eightminobi on September 20, 2015, 11:41:26 am
Those who have created end-user documentation for the product whether in English or Chinese or Farsi; those who helped to teach the people who ultimately contributed to the OBi 202-such as kindergarten, high school, college and university teachers, gym coaches, band leaders, etc., and those who might have inspired along the way, such as actors, musicians, theater performers, scientists, businessmen--including priests, rabbis, The Pope, write my term paper and other possible religious figures; and not to leave out the politicians, past and present, in the U.S. (where I am) who made and continue to make democracy and free-trade possible; and all who ever lived, breathed, and were somehow involved directly or indirectly in making the OBi 202 unit a reality.
The professors at the college I attend say it is incredible how many better grades undergraduates forfeit simply because they do not seem to be able to read (and follow) assignment and test directions. Many involved willing people in colleges and high schools.
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