Make a Long Test Call to Test Connection?
kgjulie:
Today was the day I had another 3+ hour call with the same client from yesterday.
My call died again at the 110m mark, just like yesterday. When I say "died," I mean that the client could no longer hear me, I could no longer hear them, but the call did not terminate with a hangup and dial tone.
When I hung up and dialed back into the conference, it "died" again after 48 minutes, and again after 7.
This was all using PhonePower as my service. I did test yesterday with both PhonePower and GV after changing the placement of my devices and after ensuring everything was well plugged in, on calls just over one hour, and had no trouble.
Any suggestions where I can start troubleshooting? I do plan to reach out to PhonePower. Thanks.
LTN1:
Happening for the second time to the same client--that can be quite embarrassing.
I know you are looking for a solution to this VoIP issue with PhonePower and the OBi. I hope someone can provide a helpful solution.
Personally, for business and especially to ensure that no disconnections on a 4+ hours phone call, I would use my landline...and if I didn't have a landline, I would get one--for the sake of the business value to cost.
I enjoy my OBi and VoIP lines--and use it all the time--but for serious business, including important and long faxes, I will typically fall back on my landline.
azrobert:
If you are calling an 800 number, there are several free tollfree termination providers you can try. I don't know if there is a limit on call length with these providers.
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