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Author Topic: Unable to add device on Obi200  (Read 1830 times)
Pariksit
Newbie
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Posts: 2


« on: October 10, 2015, 10:21:21 am »

I am not able to add device to my account. I am able to make a call through my cordless handset(as per step 3) to **9 222 222 222, but I dont receive the call in step 4. My Power Led is solid green, my Ethernet Led is solid green, while my Phone Led is Off. It blinks when I call the **9 222 222 222 number. I have tried adding it as DMZ device, tried updating DNS servers, added port forwarding to my router, but nothing seems to help. Did I get a faulty Obi200?
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drgeoff
Hero Member & Beta Tester
*****
Posts: 5539


« Reply #1 on: October 10, 2015, 12:06:18 pm »

Sounds like you are not following the instructions. There is no call to you.

The web portal gives you a code. You dial **5 followed by that code.

Also, it is not unknown for Obihai's server to go on the blink at a weekend and not work properly until someone reboots it on the Monday morning.  Sad

If you can make the **9222222222 and hear your own voice it is very unlikely that your OBi200 is faulty.
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Pariksit
Newbie
*
Posts: 2


« Reply #2 on: October 13, 2015, 12:55:39 pm »

yes, that was the problem. I was waiting for a ring, duh! Smiley
Thanks for the help. Works all well now.
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