Number porting to GV - my experience
truelies:
Yes. It shows 'Wireless Telephone Number: 281-778-****'
Carrier: T-Mobile USA, Inc.
CoalMinerRetired:
Quote from: CoalMinerRetired on August 16, 2012, 09:45:07 am
Quote from: pc44 on August 16, 2012, 05:41:59 am
Quote from: CoalMinerRetired on August 14, 2012, 05:33:42 pm
Is that correct?
Not exactly. When you do "2." to tmobile, it automatically does "4." You will not have both the ported number to TMob and a landline number. Well, you will have both for about 24 or 48 hours, but that is temporary until your landline provider catches up with the automatic cancellation request from the port.
Correct, but it can't hurt to contact your landline provider and make sure that they have completely cancelled your account billing at stage 4 of the above list. Call me distrusting, but I could easily see 'certain' landline providers continuing to bill for some service or another -- even after the number has been ported away.
pc44
I'll begrudgingly agree here. I've successfully ported two landlines to Tmob then to GV. Both worked without any problems. However I was suspicious about the 'is everything really cancelled' part.
In both my cases it was, and the confirmation I used was to login to the online 'account access' for each cancelled line.
A few days after the cancellation the online account showed nothing different, a few more days it showed a credit (a few $$ the phone company owed me), another few days it couldn't find the current bill (I took this to mean the account was slowly disappearing from their computer systems). And again after a few more days I got an email (had previously signed up to 'get an email notification when a new bill is available') saying new bill is available with -$12.xx due. Which was confusing, the minus didn't register as a credit at first. Nor was it clear in the online bill. So I waited a few more days and a paper bill showed up, still showed -$12.xx as amount due, it did show 'do not pay', and had in small print "final bill". Then a week or so later got a paper check for $12.xx from the phone company, which was even more mysterious on the outside, because it showed 'treasury department' as the return address.
On the second line, it was more or less the same, except I owed the ILEC about the same amount as they owed me for the cancellation from the first line, about $14.00. It seems that for my local phone company some categories of monthly charges are billed afterwards (metered usage) and some are billed forward (some govt fees and taxes, and basic service?). For the first cancellation, I did the move to TMob midway into the billing cycle, for the second one I did the move to Tmob one day after the billing cycle closed (timing was purely by accident, TMob took from a Friday night to following Tuesday evening to port).
EDIT: I did the porting/cancellation of the second line about three weeks after doing the first line.
I've got one more addition to add to the payment/refund thing with the cancellation of my second line.
Just this week I got another paper bill for the cancelled second line, and on the same day also received a refund check in the mail from ILEC. This time they paid me $9 and some change.
Why they earlier had me pay $14 was not explained, other than some line items on the bill showed a negative amount, the total off which was $9 + change. This latest bill showed "Revised Final Bill". Why they could not have figured this out when they send the earlier 'final bill' and reduced the amount owed by $9 + change is a big mystery. And it goes to show that no one really knows what all these vague and ambiguous sounding charges on traditional land-line phone bill carriers really are or how they are billed or metered. Gross Receipts Tax Surcharge, Carrier Cost Recovery Fee, Subscriber Line and Access Recovery Fee, and on and on.
Only in the land of regulated telephone providers much too cozy with state and federal regulators do you get surcharges on taxes paid, and purposely vague line items on bills in small, unassuming amounts, purpose-built to be insignificant so that consumers don't question the charges each month. If the ILECs devoted as much time and effort to product and technical innovations as they do to "lawyering up" on the management of regulations and lobbying the regulators, then the ILECs would be where the VoIP providers are today.
prflat:
Upon getting Error Code: Your phone number's carrier has rejected your port request. Please contact your carrier to proceed with this port
I quickly did like it asks, and contacted T-Mobile. After spending many hours (now days) on the phone with every imaginable department on every Continent. Double checking, re-entering, quadrillion checking, cancelling and re-porting many times... they conclude that it is something on the Google Voice side. They say everything is perfect and ready to port. So wadda I do? Any suggestions?
Thanks in advance!
- prflat
jimates:
http://support.google.com/voice/bin/answer.py?hl=en&answer=1065667&topic=1708418&ctx=topic
Try the google voice help forum
https://productforums.google.com/forum/#!categories/voice/porting-a-number-to-google-voice
jimates:
I saw this posted on the google help forum
How to get the billing account PIN for a TMOBILE prepaid account
1. Use your phone to call 611.
2. Say manage my account.
3. Create bill account PIN.
4. Enter 4 digit for your PIN.
5. Verify your PIN
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