Number porting to GV - my experience
valley_nomad:
Trying to port my landline number from RCN VOIP to GV. Got T-Mobile Sim card, activated the pay-as-you-go account and requested the transfer almost one week ago. Just found out today that T-mobile cancelled my transfer request for no reason. Restarted the request again. But was told that the transfer now may take up to 7 days to complete because it is a landline number :o
RMVA:
I ported my home number from Phonepower VOIP -> T-Mobile prepaid -> GV.
Day 1 : Ordered T-Mobile SIM Activation kit
Day 2 : Kit was shipped
Day 6 : Kit received
Activated online. Chose to port number during activation, skipped 'temporary #'.
Day 7 : Got call from T-Mobile LNP dept to confirm details.
Day 12 : Porting to t-mobile complete in morning
Entered GV port order in evening
Got "Incorrect PIN error"
There's no form to update request
Day 13 : Checked porting status page updated with "form" enter PIN, Updated request
Day 14 : Porting to GV completed today.
Rick:
Quote from: RMVA on November 15, 2012, 04:31:52 pm
I ported my home number from Phonepower VOIP -> T-Mobile prepaid -> GV.
Day 1 : Ordered T-Mobile SIM Activation kit
Day 2 : Kit was shipped
Day 6 : Kit received
Activated online. Chose to port number during activation, skipped 'temporary #'.
Day 7 : Got call from T-Mobile LNP dept to confirm details.
Day 12 : Porting to t-mobile complete in morning
Entered GV port order in evening
Got "Incorrect PIN error"
There's no form to update request
Day 13 : Checked porting status page updated with "form" enter PIN, Updated request
Day 14 : Porting to GV completed today.
People normally don't include the shipment of the SIM card in the porting timeline. ;)
Your porting took 5 days to get to T-Mobile, then 24 hours to Google Voice (once you provided the PIN). That's entirely normal.
soundview:
I am getting the dreaded "Error Code: Your phone number's carrier has rejected your port request. Please contact your carrier to proceed with this port." message from GV!
At this time, the official Obi tutorial is outdated. When you initiate a GV port request, it never asks for the 4 digit pin during the initial process. This guarantees you will get rejected on your first try. So after seeing the first rejection, you now get to enter your 4 digit pin. But wait, there's more! GV also asks for the last 4 digits of your SS# - WTF? I have no stinkin SS# on my cheap prepaid but they want it in order to proceed.
After an hour of searching online, I think you are supposed to enter the same 4 digits as your pin. (ie. if your PIN is 1234, you put in 1234 as the last 4 digits of your SS#). Simple yes? NO ... I'm stuck on the error code at the top of this post. Anyone, please correct me if you have better info.
I called T-mobile and they were nice but no help. Nothing wrong here, you need to talk to your new carrier. But they said to contact you!
I tried cancelling the port and retrying. Still no joy. So what should I do - start over with a new SIM and T-mobile account like someone earlier did and reported success?
Sorry for the rant but I wanted to call attention to the flaws in the current GV porting process.
Rick:
Did you try the last 4 of your SSN?
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