Number porting to GV - my experience

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tmogv:
Quote from: mozof2 on March 27, 2013, 07:57:15 am

Quote from: Rick on March 23, 2013, 07:32:09 am

Quote from: mozof2 on March 23, 2013, 07:28:32 am

I have a T-mobile sim card, but do not want to purchase a t-mobile phone. I do not mind purchasing the at&t phone for $15. Are you saying the two services are interchangeable? (ie.. could I used the tmobile sim card in the at&t phone without unlocking it?)
I just don't want to put anymore money into this if at all possible. (ie purchasing an at&t phone AND service for it.)
Thanks for your help.


No!  The AT&T Go Phone is locked to AT&T.  You buy it, put on minutes if it doesn't come with it, and you're done. AT&T will not unlocked a brand new Go Phone with no usage.




Okay, I did purchase a go phone and minutes, have successfully ported my landline from AT&T residential to the wireless phone, now, when I try to port to GV, I am getting an email that says Your request to port XXX-xxx-xxxx has encountered an error. It is not accepting my account number as simply my 10 digit phone number, and since I am using a pre paid phone number, I do not have a name or ssn attached with it to fill in the blanks on the GV form. Any help would be appreciated.



To get the account number you'll have to call and ask GoPhone
customer care @ 1-800-901-9878

Follow the prompt, enter your phn # etc. then press 6 to get to the More Options menu.
Keep pressing 0 till you get a Live Rep.

Your account # should be 12 digits. Good Luck.


tmogv:
Quote from: djc6 on March 15, 2013, 09:10:12 am

Mine arrived in a padded manilla envelope.  Inside was a sealed clear plastic bag containing a thick terms and conditions booklet, an activation leaflet and a credit card sized piece of plastic that you punch the SIM card out of.  Nowhere on that plastic card, the leaflet, etc.. does it mention any initial value - so I guess things have changed!  Just an FYI for other people who attempt this.


Yup. Same here.

mozof2:
Quote from: tmogv on March 28, 2013, 06:23:47 pm

Quote from: mozof2 on March 27, 2013, 07:57:15 am

Quote from: Rick on March 23, 2013, 07:32:09 am

Quote from: mozof2 on March 23, 2013, 07:28:32 am

I have a T-mobile sim card, but do not want to purchase a t-mobile phone. I do not mind purchasing the at&t phone for $15. Are you saying the two services are interchangeable? (ie.. could I used the tmobile sim card in the at&t phone without unlocking it?)
I just don't want to put anymore money into this if at all possible. (ie purchasing an at&t phone AND service for it.)
Thanks for your help.


No!  The AT&T Go Phone is locked to AT&T.  You buy it, put on minutes if it doesn't come with it, and you're done. AT&T will not unlocked a brand new Go Phone with no usage.




Okay, I did purchase a go phone and minutes, have successfully ported my landline from AT&T residential to the wireless phone, now, when I try to port to GV, I am getting an email that says Your request to port XXX-xxx-xxxx has encountered an error. It is not accepting my account number as simply my 10 digit phone number, and since I am using a pre paid phone number, I do not have a name or ssn attached with it to fill in the blanks on the GV form. Any help would be appreciated.



To get the account number you'll have to call and ask GoPhone
customer care @ 1-800-901-9878

Follow the prompt, enter your phn # etc. then press 6 to get to the More Options menu.
Keep pressing 0 till you get a Live Rep.

Your account # should be 12 digits. Good Luck.






Thank you so much for giving me such detailed instructions. I did figure it all out and after a week of much stress am now using my OBi with google voice, with my landline that I so desperately wanted to keep. When I am no longer receiving bills from my former land line company (AT&T) that one week will be far from my memory:)

MediocreFred:
Read through the entire thread as well as other threads on the forum. Here is my timeline to port my Vonage number to GV.

1. Ordered OBI202 and unlocked GSM Quad Band phone BLU Tank from Amazon.
2. Picked up an empty SIM card and activation code from local TMobile store for free (no free dollars or minutes on SIM)
3. Monday 8:30pm - Initiated TMobile online SIM activation process and put in my Vonage number to port.
4. Wednesday 12:15am - Received "Welcome to TMobile" text message on GSM phone.
5. Wednesday 6am - Saw the text message and immediately initiated port to GV. Received confirmation call on my Vonage Landline phone since the port to TMobile wasn't fully complete yet. Answered and entered the confirmation code. (So, saved the $10 min refill on TMobile SIM).
6. Wednesday 6:10am - Got the missing pin email. Filled out the form with the TMobile PIN (setup during TMobile online activation) and real last 4 of SSN.
7. Thursday 10am - Received confirmation/welcome emails from Google Voice.

Thursday evening, configured OBi202 and had incoming and outgoing calls working as desired.

Thanks to everybody that posted their experiences. Definitely invaluable information!

-MediocreFred.

Lavarock7:
I guess it is to late to mention this, but here is my take on the "porting a number to GoogleVoice" process.

Sometimes it works, and it is desirable because it is free, but it also *may* be a hassle to make things work the way you want and many issues in the forums involve issues with the connection to GV. I am the first one to try to get free stuff (I have 4 GV numbers [shhhh] and a few free UK inbound ones, 2 Inums, 2 Sipgate numbers, a callcentric NYC number, a RingCentral one and 2 efax accounts). I am NOT unfamiliar with free :-) Still, I opted to pay for a number to reside with a Voip provider.

With that said, to the people who have had a residential landline number for decades or don't want to lose it, rather than try porting to Google, port it to someone like Voip.Ms (who currently offers a free port) and pay the perhaps $12 to $18 a year and some charges for calling.

Yes, I love Google and its free, but it was pretty easy to just port to a provider other than Google and be done with it. (In reality, Google won't handle my area code anyway :-)

Still, the savings for most people is considerable enough that the slight charge for a paid provider might be worth it. $20-$40 a month compared to $20 a year, I'd be happy enough not to have to go buy a cellphone and try to port.

Just another view.

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