Number porting to GV - my experience

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dadab:
My original device with ooma still shows blue light(=active) and I can still make outgoing calls from it if I connect my phone to ooma hub. Should I call them to cancel? Port from ooma to t-mobile was done on 06/24. I just don't want them to attach $3.73 next month's bill. TIA.

dadab:
Just chatted with ooma rep. He says my account still active with ooma. He has no idea my number has been already transferred out and I am using GV using new number. I have to call CS on Monday to have an idea.

FM9295:
Sorry to go off topic here but I can't find anywhere on the site to start a new thread other than to reply to an existing post.  Can someone help?

My real question is about an OBi 110.  Suddenly my "line in from TELCO" and "line out to phone" aren't communicating.  I can't get dialtone.  When I have my unit powered and ethernet plugged in, both LEDs are lit.  I can get to the web interface via ip address from a browser.

When I don't have an RJ 11 from the telco plugged in, the light is not lit.  When I plug it in, it lights up (seems as it should be).  When I don't have the RJ 11 from my handset plugged into the unit--no corresponding light for that jack.  When I plug it in, I get the light (again, seems to be as it should be).

I tried a cable tester that checks for pinouts on ethernet and RJ 11 cables and I cannot get continuity across those 2 jacks. 

Is my unit bricked?

FM9295:
Quote from: FM9295 on July 12, 2013, 12:03:11 pm

Sorry to go off topic here but I can't find anywhere on the site to start a new thread other than to reply to an existing post.  Can someone help?

My real question is about an OBi 110.  Suddenly my "line in from TELCO" and "line out to phone" aren't communicating.  I can't get dialtone.  When I have my unit powered and ethernet plugged in, both LEDs are lit.  I can get to the web interface via ip address from a browser.

When I don't have an RJ 11 from the telco plugged in, the light is not lit.  When I plug it in, it lights up (seems as it should be).  When I don't have the RJ 11 from my handset plugged into the unit--no corresponding light for that jack.  When I plug it in, I get the light (again, seems to be as it should be).

I tried a cable tester that checks for pinouts on ethernet and RJ 11 cables and I cannot get continuity across those 2 jacks. 

Is my unit bricked?


SORRY--one bit of information was incorrect---my "phone out" jack remains lit even when nothing is plugged into it.    The status is saying "on hook" for both "phone" and "line" with no change if I pick up the handset.  The status of both ports is also showing 0 mA;  Line port tip/ring voltage shows 57 V if I have line plugged in and zero if it's out.  The handset I have plugged into the phone port is a known good phone (if I use an in-line connector to connect my "line" and "phone" cables, I get dialtone right away.  But as I said, there is no change in the status of the phone port when I have everything hooked up correctly and pick up the handset.  Since the phone port is staying lit regardless of whether anything is plugged into it (and since taking the phone off hook doesn't change the status of the phone port), would you say my phone port is toast (and, again, the unit is essentially bricked)?

Shale:
Quote from: FM9295 on July 12, 2013, 12:20:59 pm

Quote from: FM9295 on July 12, 2013, 12:03:11 pm

Sorry to go off topic here but I can't find anywhere on the site to start a new thread other than to reply to an existing post.


To start a new thread, click on "New Topic" off to the right near the top. You may have to scroll your screen right to do that.

Quote from: FM9295

SORRY--one bit of information was incorrect---

You can click Modify on one of your posts to change/modify the content of the post.

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