Number porting to GV - my experience
SteveInWA:
Quote from: transam98 on December 16, 2015, 06:32:24 pm
So I transfered my VONAGE to T-mobile prepaid, did that PORT worked FINE, I logged into GV (NEW Account) and put in my newly ported tmobile # went through all doid the $20 payment, got a email saying it has STARTED to port then got a 2nd email...
Oops! Issue with your Google Voice Number Porting Request....Your request to port xxx-xxx-5207 has encountered an error.
Please login to Google Voice to update your information and resubmit your request.
Please note that if your number is owned by your employer or is part of a corporate plan, Google Voice may not be able to complete the port. If you have attempted to port a corporate or employer-owned number, you can request a refund of the porting fee. However, please first login to Google Voice to check the status of your number port.
- The Google Voice team
Anyone have any suggestions ? :) thanks in advance
Well, follow the instructions... log into your Google Voice account, click on the porting status link, and correct whatever error it is reporting.
transam98:
There is NO porting status link, when I log into that GV account it only has the LINK... "Get a google voice #"
If I try my # again it gives me (the pic below)
when i log into my bank account it HAS charged me the $20.00
SteveInWA:
Look at this page: https://www.google.com/voice#phones
You should see a message that a port is in progress. If you don't, then you are logged into the wrong Google account (a different account than the one you were logged into, when you initiated the port).
transam98:
nopers ;( I signed outta all my google voice accounts cept the one that I did the port initiation on/from ;( im logged into just ONE (the one i tried to initiate the port on)(BTW Steve u had replied to me on getting the tmobile sim card like a week ago for the 99cents :) I got it and they didnt even charge me the $1.07(w/ tax lol) but as I said I did the START of the port then got a email saying port initiated, they charged me the $20.00 and then this email:
Your request to port xxxxxxxxxxxx has encountered an error.
Please login to Google Voice to update your information and resubmit your request.
Please note that if your number is owned by your employer or is part of a corporate plan, Google Voice may not be able to complete the port. If you have attempted to port a corporate or employer-owned number, you can request a refund of the porting fee. However, please first login to Google Voice to check the status of your number port.
- The Google Voice team
this is what my gvoice looks like on the main screen now: (pic below)
... OMG as I was CROPPING the pic i noticed in TINY Letters... porting in progress... i did the STATUS link and.... DUH I forgot my tmobile pin, it asked for last 4 of SSN, that isnt going to match anything tmobile doesnt have that unless they got it from vonage ;(
SteveInWA:
Heh heh. You're forgiven.
Actually, you didn't forget to enter your T-Mobile PIN... the GV porting form for T-Mobile has a bug. It initially doesn't ask for the PIN, then it errors out and after doing so, the field for entering the PIN will appear. Just enter the PIN now, and enter anything you wish for the SSN... it's ignored.
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