Number porting to GV - my experience
SusanForum:
I understand the whole porting process - does not seem that difficult. QUESTION: After the porting process is complete - the cell phone / SIM card phone is no longer valid (since the number has been ported to Google Voice). Does the Google Voice account continue to work with an invalid "forwarding" phone number (since there is no cell phone to receive this phone number)?
Also, for example, when you try to record a Voicemail greeting on Google Voice, it calls that phone number - what happens now that there is no cell phone? Will it just ring the ObiTalk device?
I'm a bit confused.
Thanks.
SteveInWA:
Hi Susan:
When you port a phone number from one carrier to another carrier, the new carrier tells the organization that controls phone number call routing, NPAC, to point inbound calls for that number to the new carrier's phone switch. The number is completely removed from the old carrier, and so that service is shut off. The SIM becomes permanently disabled and can be thrown away (however, the phone handset can be re-used with a new SIM).
After this is completed, you have a Google Voice account with an inbound telephone number. There is no forwarding phone number at this point. Now, you can add and verify some other phone number (i.e. a different cell phone number) as your forwarding phone. Google Voice treats "Chat" as a forwarding destination, and OBi devices are simply acting as Chat clients.
There are two ways to record a greeting: you can add a forwarding phone number, and have GV call that number, or you can call your own GV number from the OBi-attached phone. When the Google Voice voicemail system answers, you can get into its administrative menus, and select 4, then 1, to record your greeting.
If you add a forwarding phone number, it will enable you to use GV to its full potential, forwarding calls to that phone, checking and listening to voicemail from elsewhere, etc. Be sure to set an 8-digit voicemail PIN on your GV account, to protect your mailbox.
Dixon:
I ported my number from ring.to to Tmobile. Then to GV.
GV to GV calls and texts work.
Landline callers hear: We're sorry, the number you dialed can not be completed. Please check the number and try again
Some cell callers hear: the number or caller that you dialed is incorrect. Message 7, Switch 284
Localphone calllers can get through just fine.
It's a mess. It's not caused by my setup.
SteveInWA:
Quote from: Dixon on December 24, 2015, 04:57:01 pm
I ported my number from ring.to to Tmobile. Then to GV.
GV to GV calls and texts work.
Landline callers hear: We're sorry, the number you dialed can not be completed. Please check the number and try again
Some cell callers hear: the number or caller that you dialed is incorrect. Message 7, Switch 284
Localphone calllers can get through just fine.
It's a mess. It's not caused by my setup.
These symptoms indicate that your number port hasn't fully completed yet. Give it another couple of days, and then, if it still doesn't receive inbound calls from non-GV numbers, create a new post over on the Google Voice help forum.
Dixon:
Quote from: SteveInWA on December 24, 2015, 05:00:47 pm
Quote from: Dixon on December 24, 2015, 04:57:01 pm
I ported my number from ring.to to Tmobile. Then to GV.
GV to GV calls and texts work.
Landline callers hear: We're sorry, the number you dialed can not be completed. Please check the number and try again
Some cell callers hear: the number or caller that you dialed is incorrect. Message 7, Switch 284
Localphone calllers can get through just fine.
It's a mess. It's not caused by my setup.
These symptoms indicate that your number port hasn't fully completed yet. Give it another couple of days, and then, if it still doesn't receive inbound calls from non-GV numbers, create a new post over on the Google Voice help forum.
I made a post there already.
Port completed on Dec 18th.
I gave up on that ported number and changed to my other GV number. Never had any downtime on other ports.
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