Number porting to GV - my experience
Rick:
Quote from: LifeHub on February 17, 2012, 11:00:49 am
No, if I call the ported landline from GV physically, the call just dies. I even tried to call landline from gmail and the same problem occurs with "network error". I have reported the issue to Google, but so far no response. I sure hope T-Mo has not blocked incoming calls from GV.
I realize I can port it to another provider, but at this point I just want to see if there is any other options.
Quote from: Rick on February 17, 2012, 10:39:32 am
What if you go into GV and use it to call your landline number. Does the landline work?
If it cannot receive calls from GV, one option might be to forward the T-Mobile number to another number. GV calls it to verify, the other phone rings, you enter the code...
My suggestion was to go into your T-Mobile settings and FORWARD all calls to another number, NOT port. Test a call from GV. If it forwards, then you can use that setup to put in the two digits. If it doesn't (and it probably won't), then the issue is likely with the way your number is listed in the directory that GV is using to find the number, i.e. it isn't showing it as ported all the way or something.
Let us know if GV ever responds...
If you can't get it to work today, wait and try again tomorrow, perhaps it's just not updated.
LifeHub:
I doubt it will work, but will try your suggestion later this evening anyway.
The update is not the issue here since the porting was done a week ago. I have been contacting T-Mo and GV to get it resolved. I think your idea about the directory may be the culprit.
Quote from: Rick on February 17, 2012, 11:03:49 am
My suggestion was to go into your T-Mobile settings and FORWARD all calls to another number, NOT port. Test a call from GV. If it forwards, then you can use that setup to put in the two digits. If it doesn't (and it probably won't), then the issue is likely with the way your number is listed in the directory that GV is using to find the number, i.e. it isn't showing it as ported all the way or something.
Let us know if GV ever responds...
If you can't get it to work today, wait and try again tomorrow, perhaps it's just not updated.
Rick:
Try this forum, it appears that a Google person tries to resolve things.
http://groups.google.com/a/googleproductforums.com/forum/#!category-topic/voice/making-and-receiving-calls/oC0idjQB9Kg
LifeHub:
I already posted the problem in the same forum under filter "porting a number to Google Voice". Are you telling me that I should post again under the filter that you pointed out?
Quote from: Rick on February 17, 2012, 11:28:17 am
Try this forum, it appears that a Google person tries to resolve things.
http://groups.google.com/a/googleproductforums.com/forum/#!category-topic/voice/making-and-receiving-calls/oC0idjQB9Kg
Rick:
Quote from: LifeHub on February 17, 2012, 11:38:59 am
I already posted the problem in the same forum under filter "porting a number to Google Voice". Are you telling me that I should post again under the filter that you pointed out?
Quote from: Rick on February 17, 2012, 11:28:17 am
Try this forum, it appears that a Google person tries to resolve things.
http://groups.google.com/a/googleproductforums.com/forum/#!category-topic/voice/making-and-receiving-calls/oC0idjQB9Kg
Nope. I just looked on their forums and found a place you could ask them. I didn't know where you had asked, and he looked somewhat responsive.
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