Number porting to GV - my experience
jimates:
FYI: Rite Aid has a tracfone on sale this week for less than $8. It will come with 10 minutes which is enough to get your land line ported.
LifeHub:
Sorry for not updating earlier, but the issue still persists. From the GV forum, it looks like more people are encountering the same problem. I suggest adding a warning to the conversion steps when using the T-Mo prepaid to prevent more people getting stuck.
Quote from: Rick on February 17, 2012, 11:39:51 am
Nope. I just looked on their forums and found a place you could ask them. I didn't know where you had asked, and he looked somewhat responsive.
MacOverAll:
Number port in progress complete from ViaTalk VOIP provider:
1. Ordered SIM card from t-mobile.com for $2.12 w/tax included last week, arrive on Monday.
2. Activated SIM on wednesday with old t-mobile phone. Online shows that account has 10 minutes ($3.34) and service until May.
3. Thusday 8am-Called the port # listed in this post and got connected to IVR asked for new port, spoke to rep, she confirmed info and was very friendly. Was told it shows as a landline account and can take up to two days to port.
4. Friday 0612 CST-Got text on t-mobile phone saying acct active with new phone number
5. Friday 0705-0815 CST- Logged into Google to see if it also showed number available for port, it does now and indicates provider T-Mobile. When Google did verification call not all telco equip was updated with the new line location so it came through on my ViaTalk VOIP connection (no T-mobile minutes used).
*******
When it came time to use Google Wallet, be aware that One-time numbers you can generate with your credit card provider don't work currently. I could see the verification charge, but Google hasn't worked the kinks on their end out
-- You need to use your perm credit card number--
My credit card provider verified. Merchants take note...
*******Google Wallet may not quite be ready for prime time and even the Wallet itself had difficulties operating in Safari and FF for a simple address update.
6. Google says port in progress estimated 24 hours for phone and may take up to 3 days for text. As I didn't have texting on "land line" the 3 days is really no big deal.
7. Saturday 8:34am Port complete. Two minutes shy of 24hrs. Now will work on campaigning CNAM lookup up from speed dial -> GV contacts -> http CNAM lookups
Summary: bulk of time is actual number port process which thankfully is constrained by regulations -http://www.fcc.gov/guides/portability-keeping-your-phone-number-when-changing-service-providers- as best as I can tell. As other posts mention, be sure to enter your pin that you set up while activating and that your t-mobile account changes to number you are porting eg.1AAANNNNNNN where AAA is area code and NNNNNNN is phone number.
I'll update this post or add additional post once port completes.
Rick:
I had filed a complaint with the FCC because my AT&T to T-Mobile port took 3 days, not the 1 day required by the FCC for simple port. According to AT&T's response, it's because the CLEC (T-Mobile?) supplied too many fields of info, specifically they a simple port requires that not more than the 14 minimum fields filled in, CLEC populated Name and ELT, instead of leaving them blank. Therefore, a simple port was not an option.
Therefore, despite the government setting up rules, companies don't follow the guidelines...
klrwaffles:
Planning on doing this, but don't have a unlocked phone to test out the ports with. Anybody try to do this without the phone?
Anybody have a suggestion on an unlocked or tmobile phone to buy for this?
Thanks.
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