Number porting to GV - my experience
Arizona480:
Quote from: daibaan on July 14, 2011, 06:19:35 pm
I followed waichai2000's procedure exactly, got almost the exact the same result:
Day 1: Called T-mobile's number porting dept (1-800-937-8997 then transfered to number porting dept), requested them to port my AT&T land line number to my prepaid SIM.
Day 3 (13:00): Received a phone call on my T-mobile phone, caller confirm she was calling my AT&T landline number
Day 3 (13:30): Create a new Google Voice account and request number porting. Provided the T-mobile account number and PIN.
Day 4 (00:31): Received an email from Google: porting initiated
Day 4 (00:32): Received an email from Google: incorrect PIN (I am sure I provided the correct PIN)
Day 4 (09:30): call T-mobile to confirm my PIN, CSR note that the newly ported in AT&T number has a port-out request attached and thought it was a mistake, I told her not to worry.
Day 4 (09:40): provided GV the T-Mobile PIN again for porting (a link was provided in the google email)
Day 5 (00:29): Received an email from Google: porting initiated
Day 5 (00:29): Received an email from Google: porting completed successfully
I suspect that the T-mobile system has problem handling a number being ported in and ported out on the same day. So if you get a "incorrect PIN" email from Google, just try again. Also it seems Google is performing all the number porting shortly after midnight each day.
Thanks waichai2000
I saw somewhere on here to wait a full week before porting from T-Mobile to GV, is that still valid? Also, does https://freecarrierlookup.com/ update frequently? Wait a week after that website changes from my landline carrier to T-Mobile?
Arizona480:
So I am at a week since initiating my landline (COX, shows as COMCAST on lookup) my number seems to be fully ported into T-Mobile, I can both send and receive both calls and texts on the smartphone. However, I can still call out from my landline but cannot receive calls. My number now shows as belonging to T-Mobile on the https://freecarrierlookup.com/ website and GV now says my number is eligible to port into them.
My question is: Should I wait any period of time or at least until the landline no longer has a dial-tone before the final port into GV? I read on here that someone said wait a full week after full-functionality with T-Mobile.
Thank you and Merry Christmas!
SteveInWA:
IF your landline phone can still make calls, then the port to a mobile carrier didn't fully complete, and any subsequent port requests will fail.
Contact the landline carrier.
Arizona480:
I will do, thank you!
FrobziKer:
I have an old non-VoIP landline phone that supports voicemail. At the moment my internet cable company manages my phone access via PacketCable modem and it costs me $50 per month!
Questions:
1. Does ObiTalk with Google Voice send voicemails to the actual phone? I don't want to constantly have to access voicemails in ObiTalk Dashboard or in Google Account. I need voicemails to arrive to the actual phone. Does ObiTalk + Google Voice combination do that?
2. Who should I contact first when I begin number porting process - my current phone provider or the mobile carrier to which my landline phone will be ported?
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