Number porting to GV - my experience
klrwaffles:
Quote from: dhobi on March 05, 2012, 08:04:01 am
Quote from: Rick on March 05, 2012, 07:24:36 am
Quote from: klrwaffles on March 05, 2012, 07:19:18 am
Now I'm on the phone to centurylink getting my dsl reconnected. I thought I saw a question on what would happen to a dsl service if they ported a number. The answer is, it gets disconnected.
Right, you have to get your DSL separated from your phone line BEFORE you port your number. It's called a "dry loop".
You will have to pay a bit extra for the "naked DSL line", depending on the local telco I think somewhere around $10 at which point you might as well keep a landline on the cheapest plan they have (metered plan). For the incremental cost you get 911 and a backup phone line that you can take incoming calls on and make calls when VOIP is down or in cases of emergency. You have to crunch the numbers and see if it's worth it.
I'm figuring this out now.. :( I'll have to get comcast and centurylink to do battle for my business.
The sad part is I can't get my number to port to GV anyway...which was the goal.
klrwaffles:
Quote from: MrGadget on January 19, 2012, 08:25:48 am
Quote from: MrGadget on January 11, 2012, 03:03:25 pm
I took advantage of the T-Mobile SIM Activation Starter kit for $2.99 with free shipping. Since I had T-mobile in the past, I should be able to use an old phone for the temporary porting process. (Thanks Jimates for the heads up)
Now I am waiting for the SIM to arrive. Once I get the SIM, I’ll activate and contact GV to port the number, preferably on a Friday or Saturday to avoid any business calls that could chew up my 10 minute T-Mobile starter.
Well, I am STILL waiting for the T-Mobile SIM to arrive, 9 days later. Perhaps it was a scam. I sure hope the treatment Judgeless received is not the normal now for porting.
Anybody have any experience converting Landline/DSL to NAKED? How did it go? Any gotchas to watch for?
Did you ever get your number ported?
Ron_in_Jax:
Well, just got mine ported over from at&t landline to tmobile prepaid to GV. Started monday morning and finished Wed momorning.
A couple things.
First of all, I had an activation kit laying around from some prepaid phones I had bought last year. I had bought the phones very cheap and flipped them on CL... kept the kit and free refil that came with them.
So, if u have an activation kit already, no need to buy one.
Secondly. I did NOT activate the kit/#. I didnt even open the kit, then I called tmobile and told them I wanted to port my at&t landline to tmobile prepaid and I have the activation kit right here in front of me, unopened.
The csr took my landline info and then my sim card # and then my activation # and my cell phone imei #. I then put the sim card in my phone and within a minute I got a text telling me my tmobile # was 904-xxx-xxxx which was/is my home at&t #.
She told me I could still receive calls on my prepaid fone but couldnt dial out until port complete.
It was kinda weird in that my home phones and prepiad cell phone both rang that day when someone called my home #.
The next day my house fone went dead and prepaid cell worked. ported the tmobile # to G-voice and within a few minutes I got the pin # error, so I fixed that issue and again got a pin # error..
Waited a few hours and re-sent the pin info and all went fine...( someone mentioned potential problem with tmob when doing activation and poting out so close togehter).
Next day all good and on Gvoice.
MrGadget:
Quote from: Rick on March 05, 2012, 07:24:36 am
Quote from: klrwaffles on March 05, 2012, 07:19:18 am
Now I'm on the phone to centurylink getting my dsl reconnected. I thought I saw a question on what would happen to a dsl service if they ported a number. The answer is, it gets disconnected.
Right, you have to get your DSL separated from your phone line BEFORE you port your number. It's called a "dry loop".
I posted the question awhile back about the DSL/Landline scenario. My T-Mobile Starter-kit arrived about 2 weeks after my order. Now, I finally have all my ducks in a row and getting ready to perform the port. I have called CenturyLink several times (I don't trust them) to see what is going to happen when I Port my landline away from my DSL. I was assured by each one of the CSR's (including one that appeared to be knowledgeable) that the DSL would remain, but it would be assigned a bogus billing phone number. My DSL and Phone service would not be interrupted, and the port would take approx 1 week going to T-Mobile. I asked if the service would be DOWN for a week, and was told that the PROCESS would take a week, but the cutover would take 5 minutes or so, long enough to enter the data into the system and 'trigger' the change.
So, now what do I do? Is my DSL really going to get disconnected or will it remain? Who can I talk to at Centurylink to make sure it doesn't get DQ'd? Now that the ducks are lined up, I hate to pull the trigger and lose my Internet service.
As far as the Sanity Check at GV, it currently only works for Mobile numbers, as far as I can tell. The check says that my Landline is not able to be ported to GV, but I can get GV-Lite. So, I assume if I first port to T-Mobile, I will be able to Port to GV, and the sanity check should then pass muster.
What am I missing here? Is the DSL disconnect FUD or a reality? Can we trust the Sanity Check for current Landline numbers or wait until they are Mobile before checking? Obviously, everyone can have a different experience in this process, some will behave as designed, some exceptions to the rules, and still others will have nightmares.
I am glad everyone is posting their nightmares, but we really need to hear more success stories too.
thanks
Judgeless:
Quote from: MrGadget on March 07, 2012, 12:19:11 pm
quote]I am glad everyone is posting their nightmares, but we really need to hear more success stories too.
I am very analytical and do a lot of reading before jumping into something like this. My lack of understanding of how everything works burned me. Here are some rules I learned.
1.) Google voice will only transfer numbers from cell providers.
2.) Moving your Landline to a cell provider does not guarantee that you can then port that number to Google Voice.
3) Go to http://www.telcodata.us/search-area-code-exchange-by-ratecenter-state?ratecenter=elyria&state=oh and enter your city and state. If Bandwidth.com is not listed under your NPA-NXX you will not be able to port it to Google Voice form a cell carrier.
4) Never cancel your landline or cell line number before the port is complete. Your original account will be closed after the port.
5) If you have DSL on the same account as the number you are porting it will stop working when the port occurs. I ordered a second DSL line in the house with a new account before the port to keep the service going.
Hope this helps others.
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