I am weaning a company off the local business service they have and duplicating it with an Obi202 and
Voip.msThey currently have 2 physical phone lines, line 1 and line 2. If line one is busy telco calls roll to line 2. They use two 2-line phones each having both phone wires and a splitter.
AT Voip.ns I temporarily assigned a new DID to the account for testing. I created 1 subaccount for the Obi202. The subaccount has voicemail set up on it.
On the Obi I set the X_inbound_call_route in for format {>('1xxxxx_obi'):ph1,ph2} to stop strange calls. (1xxxxx_obi replaced with actual
Voip.Ms account info).
I set SP1 CallForwardOnBusyEnable to checked
I set SP1 CallForwardOnBusyNumber to ph2
I set both PH1 and PH2 to use SP1 for outbound and voicemail to be indicated on both phones.
Then I plugged a phone into each Obi port and disabled call waiting with the appropriate star code.
Since both phones are 2-line phones, I'll connect a 4-wire cable from phone1 on the obi to a splitter with a 4-wire cable to each phone. The phones use the same pinouts as the obi I think, line 1 and 2 on 1st port and line 2 on the second. Since both phones need both lines, I will wire as I said with the 4 wire splitter.
Theoretically, first call will ring line 1 on both phones. Then if line 1 is busy, the second call will ring line 2 on both phones and the free phone can answer. The obi will do this with the forwardonbusy. Third call if 1 and 2 are busy should go to voicemail.
Since this is an office, I want to make sure I have thought this through before the actual testing at the site because testing will have to be done after hours.
What I may also test is this: Since they have multiple POTS numbers currently, at Voip,ms I created the local telephone number for testing. Rather than have their current 1st phone number roll to the 2nd number on busy, I propose forwarding their 1st number to my test number, since the
Voip.Ms number can handle concurrent calls. I'll make multiple simultaneous calls to ensure all works. If it does, I'll leave their phones hooked up to the phone company and request a port of the primary number to
Voip.ms. When that takes all I need to do is hook the phones to the obi and have them close down the telco account.
Does anyone see a major flaw in this? I think I covered all bases. They currently have no voicemail, and are paying a "boatload" (a technical term) for service that I hope to get down to a few dollars a month. When their service went out last time, the telco took 2 days to get them service again. In my setup they can direct the calls to a cellphone immediately if necessary (say if the internet goes down).
Any suggestions are appreciated.