Cannot add device in obitalk

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LeftRight:
Can you post PHONE and LINE status page when your phone is on-hook and off-hook?

We can get some clue if hardware is working properly by comparing status (TipRing Voltage, Current, ...) to a working unit ...

igmic:


how do i make it off hook? it stays on hook whatever i do..

OBiSupport:
Can you please email to "support@obihai.com"
Indicate your OBi110's 9-digit OBi No.

-Obihai Support Team

LeftRight:
hi igmic, your PHONE port status looks problematic, normally, you should see hook status change when you have phone on/off hook. It is a hardware issue.

Please contact OBIHAI folks at support@obihai.com, you might need their assistance on this device.

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