voicemail after1 ring
pothound:
hi i made a mistake putting wrong forum name in it. i hope i don't have another obi account with a different name.
an obi tech called yesterday. he had me try a few adjustments, that still gave the "no service configure error". so we could not get past the add device step. after about 20 minutes we elected to get a new unit. he recommended the obi200. that took all the fun out of it.
i still wonder if it was fixable. i downloaded firmware update from computer and got a solid green light on the power side. thats as far as i could go.
thank you pothound
SteveInWA:
I still have no clue as to what you've done to make this happen, but if replacing the OBi moves things along to whatever else is wrong, then great.
pothound:
hi steve i have to apologize. between my wife and i we have 5 obi accounts. i found 1 with durk and 1 with nell on it. later i'll change it.
about a month ago my cable modem went bad. i added a new modem, and all 3 of my phone adapters came back except this one. it would blink red and green for a long time. i unplugged it for a day, plugged back in, and it worked, so i thought. when i get a phone call it would ring once and go to voicemail. i followed directions on obitalk. i deleted device and manually reset it.
the phone always says "no service configure error".
i typed ip address on computer and would get "xml parsing error not well formed" so i downloaded firmware update and reset it. it did not help.
i do not think this obi100 is bad. i am not a computer person. i want to keep trying to get this unit back to normal. the phone only allows me to do the echo test.
thank you pothound
drgeoff:
Are you using the "new" procedure to configure GV? If you have reset an OBi (or using a new one) the "old" method of just entering GV username and password will no longer work. You must use the "wizard" on the Obitalk portal.
Are you connecting two or more of your OBis to one GV account (ie number). I believe there are issues doing that. I don't know the exact details but something like only the last one to register will work. I think 1xx and 2xx units differ in that respect. No doubt SteveInWA can elucidate.
pothound:
hi right now i'm trying to put a screenshot of the xml parsing error in here. i may not be able to figure it out today. i reset this unit 3 times, did a firmware up date again. i'm using the wizard on the obitalk portal. my google voice is already established. is there a change i have to make?
thank you pothound
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