No calls in or out- newbie
drgeoff:
Quote from: SteveInWA on November 05, 2015, 01:58:16 am
Quote
Unlike SteveInWA I do know that not having Google Chat ticked under 'Forward Calls' will not cause outgoing GV calls to fail.
WTF? Of course I know precisely how it works. If I interpret "beep-beep-beep" to be a busy signal/error tone, then that is caused by not having Google Chat added as a forwarding phone. I said, "Make sure that you have "Google Chat" added to the list of forwarding phones, and you have a check mark in the box to the left of it". I added the check-mark admonition to also include enabling inbound calls.
robcraig70 wrote:
"When I call out it rings once and then beep-beep-beep".
Note the words "call out".
When calling out from an OBi on GV a beep-beep-beep or busy signal or error tone can be caused by many things but not having a check mark against Google Chat is not one of them.
robcraig70:
Thanks for all the confusion guys! I can get confused all by myself.
As I stated, I deleted Obi adapter and reset Obi box. Attempted to follow setup page from link sent. I made the call from Gmail page. I read that Chat plugin must be used. Chat does not appear on https://www.google.com/voice#phones after making call from gmail and refreshing page, nor does forwarding.
LTN1:
Quote from: robcraig70 on November 05, 2015, 04:42:24 am
Thanks for all the confusion guys! I can get confused all by myself.
As I stated, I deleted Obi adapter and reset Obi box. Attempted to follow setup page from link sent. I made the call from Gmail page. I read that Chat plugin must be used. Chat does not appear on https://www.google.com/voice#phones after making call and refreshing page, nor does forwarding.
It shows a phone number at top of page with "Your Google voicemail access number", not "Your Number" as described in instructions. This number works using the home phone.
Sometimes a picture or two is helpful. Do you have any snipping tools (Windows 7 has one built in) that can take an image of what you are seeing on your screen? For example, in the first attachment below, you will find your GV number (if you have it set up correctly) in the lower left hand side of the JPG. Assuming that and you've followed Steve's instructions (linked previously), you should see the Google chat option to check in the second JPG. If you think it will help, snip and attach a picture or two of what is showing on your screen when you are in GV.
LTN1:
Quote from: robcraig70 on November 05, 2015, 06:58:57 am
pic attached. I have made many calls from gmail and chat does not appear on GV page.
Seems like you originally signed up for a Google Voice lite number and not the regular GV number. See this link for upgrading to a GV number first...then follow Steve's instructions.
https://productforums.google.com/forum/#!topic/voice/BWDWhxuhlmo
In Steve's instructions (you may have missed it), it states:
Verify that you see the exact two words "Your number" on the left side of the page, not "Access Number" or "Get a number", which would indicate that you don't have your own GV number.
drgeoff:
@robcraig70
It isn't a good idea to expose those numbers, especially the cellphones, to the world at large.
Now that it has been determined that you don't have a GV number, I suggest you use the 'Remove' button to delete that post.
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