No calls in or out- newbie
robcraig70:
Quote from: LTN1 on November 05, 2015, 07:42:23 am
Quote from: robcraig70 on November 05, 2015, 06:58:57 am
pic attached. I have made many calls from gmail and chat does not appear on GV page.
Seems like you originally signed up for a Google Voice lite number and not the regular GV number. See this link for upgrading to a GV number first...then follow Steve's instructions.
https://productforums.google.com/forum/#!topic/voice/BWDWhxuhlmo
In Steve's instructions (you may have missed it), it states:
Verify that you see the exact two words "Your number" on the left side of the page, not "Access Number" or "Get a number", which would indicate that you don't have your own GV number.
I read Steve's instructions and it helped. I have tried several days to get a number and I question whether the search option is working correctly. It flashes yellow and then changes to red with error message
SteveInWA:
Quote from: robcraig70 on November 05, 2015, 09:34:29 am
Quote from: LTN1 on November 05, 2015, 07:42:23 am
Quote from: robcraig70 on November 05, 2015, 06:58:57 am
pic attached. I have made many calls from gmail and chat does not appear on GV page.
Seems like you originally signed up for a Google Voice lite number and not the regular GV number. See this link for upgrading to a GV number first...then follow Steve's instructions.
https://productforums.google.com/forum/#!topic/voice/BWDWhxuhlmo
In Steve's instructions (you may have missed it), it states:
Verify that you see the exact two words "Your number" on the left side of the page, not "Access Number" or "Get a number", which would indicate that you don't have your own GV number.
I read Steve's instructions and it helped. I have tried several days to get a number and I question whether the search option is working correctly. It flashes yellow and then changes to red with error message
The number search will return the vague, unhelpful error message if you are trying to sign up with a forwarding phone number that doesn't qualify. You'll have to use a different forwarding number: a valid, working mobile or traditional landline number located in the 48 contiguous US states, which hasn't been previously used by you, or by some previous holder, to request a GV number.
SteveInWA:
Quote from: drgeoff on November 05, 2015, 03:11:43 am
Quote from: SteveInWA on November 05, 2015, 01:58:16 am
Quote
Unlike SteveInWA I do know that not having Google Chat ticked under 'Forward Calls' will not cause outgoing GV calls to fail.
WTF? Of course I know precisely how it works. If I interpret "beep-beep-beep" to be a busy signal/error tone, then that is caused by not having Google Chat added as a forwarding phone. I said, "Make sure that you have "Google Chat" added to the list of forwarding phones, and you have a check mark in the box to the left of it". I added the check-mark admonition to also include enabling inbound calls.
robcraig70 wrote:
"When I call out it rings once and then beep-beep-beep".
Note the words "call out".
When calling out from an OBi on GV a beep-beep-beep or busy signal or error tone can be caused by many things but not having a check mark against Google Chat is not one of them.
Now you're just being a tool. The original title of this thread said "No calls in or out. My first reply was to address the complete issue. I could have told him that his post was too vague, and that he needed to tell the complete story, but the quickest thing was to simply start with that confirmation. If you had given me a chance to reply to his second post, before jumping on my answer, I would have taken it from there.
drgeoff:
@SteveInWA
I think any level-headed person who reads my first post on this topic and your post immediately following it will come to a different opinion than yours about who jumped on whom.
My first post in no way countermanded, detracted from, criticised, disputed, or called into question anything you had written up to that point. It was not even addressed at you. It was intended to help the original poster.
By contrast your "Why not refrain from answering Google Voice questions, since you're in the UK where it isn't offered, and thus, not an expert." can be taken as unwarranted and offensive. Regulars here will be aware that this is not the only time this week some of your posts have fallen short of your usual standard of civility.
None of which benefits the posters that the two of us and all others are trying to assist.
robcraig70:
Thanks. I removed it.
Quote from: drgeoff on November 05, 2015, 09:00:21 am
@robcraig70
It isn't a good idea to expose those numbers, especially the cellphones, to the world at large.
Now that it has been determined that you don't have a GV number, I suggest you use the 'Remove' button to delete that post.
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