My fax no longer completes connection - FIXED!!!!
SteveInWA:
Go see drgeoff's screenshot in your other thread. It's right there, at the bottom of the page. Click the blue button.
SteveInWA:
Quote from: Agent88 on November 08, 2015, 02:48:02 pm
2)When attempting to make configuration changes, I do uncheck the default box. (Then submit/reboot/refresh)
Again, you need to uncheck the two boxes on the OBiTALK configuration page, in Expert mode.
LTN1:
Quote from: SteveInWA on November 08, 2015, 02:51:42 pm
Quote from: Agent88 on November 08, 2015, 02:48:02 pm
2)When attempting to make configuration changes, I do uncheck the default box. (Then submit/reboot/refresh)
Again, you need to uncheck the two boxes on the OBiTALK configuration page, in Expert mode.
For some reason he's not getting the fact that he needs to go to the OBiTALK site to make the configurations by entering Expert Configuration, etc. I don't know how many times people have to repeat similar suggestions.
The energy is being wasted in blaming Obihai for this and that...reminiscent of one other thread in the recent past. PEBKAC indeed.
drgeoff:
Quote from: Agent88 on November 08, 2015, 02:48:02 pm
3)If the device web interface will not allow configuration changes, then OBihai needs to make that clear. I cannot see the reason to have a web page interface if it can't be used.
The web interface does allow configuration changes but they will be overwritten by whatever is current on the portal unless you disable Obitalk provisioning or do exactly what SteveInWA has told you. Please read the sticky post http://www.obitalk.com/forum/index.php?topic=61.0
Agent88:
Quote from: LTN1 on November 08, 2015, 03:08:00 pm
Quote from: SteveInWA on November 08, 2015, 02:51:42 pm
Quote from: Agent88 on November 08, 2015, 02:48:02 pm
2)When attempting to make configuration changes, I do uncheck the default box. (Then submit/reboot/refresh)
Again, you need to uncheck the two boxes on the OBiTALK configuration page, in Expert mode.
For some reason he's not getting the fact that he needs to go to the OBiTALK site to make the configurations by entering Expert Configuration, etc. I don't know how many times people have to repeat similar suggestions.
The energy is being wasted in blaming Obihai for this and that...reminiscent of one other thread in the recent past. PEBKAC indeed.
You know... you guys don't get it. A lot of us do not frequent the OBiTalk interface often. This is a good testimony to the reliable operation of OBihai devices. However, when we do have a problem, the instructions are not clear.
Take for example this thread. I wasted a full day just to learn that the OBiTalk configurator overrode whatever settings I put into the device web interface.
Secondly, that I was to scroll down below the fold to find the "OBi Expert Configuration" button. This description is not intuitive... I thought this button was for setup and ran an auto configuration so I overlooked it. The aforementioned instructions omit this step. When selected, an ominous pop-up challenges you "Do you REALLY want to do this?... as if something might happen to screw things up.
Thirdly, when I eventually selected it, I was presented with numerous options, among which was ANOTHER button to enter the OBi Expert. ??? Is all this necessary?
User feedback should be appreciated instead of denigrated. If you don't want complaints, fix the stupid instructions.... Pardon me... fix the instructions so that they are clear.
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