News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Unable to complete RingTO setup because of anveo 911 screwed up

Started by jnmarshall, November 11, 2015, 05:09:52 PM

Previous topic - Next topic

jnmarshall

Trying to setup up the ringto service and started the process that took me out to anveo for 911 setup. I only want the $12/yr service but it was forcing the $15/yr enhanced junk. During the setup I clicked on a link for pricing and options to locate the $12/yr service. This SCREWED everything up. I'm stuck in a loop being prompted to complete my E911 setup (for $15?) and then told it my account required funds. Clicked on the link to add funds and it fails telling me that my E911 service must be completed 1st. I returned to ObiTalk control panel and started the process again and now told I can't create the anveo 911 account because my email address is already in use.

HELP!