My Obi200 isn't powering anymore...
DiGG:
Been roughly 3 months I've been using the Obi200, and it's been perfect. Saturday it was working as it should, and last sunday I received an email for my voicemail account... but I never heard the phone ring. I look at my phone and it says "NO LINE", look at my Obi200 and it's off. As I remembered there were no on/off switch, so I picked it up, unplugged and replugged it, it stays off.
So now I don't know what to do! I wasn't expecting such device to "die" so quickly. Anyone at OBIHAI (or here) knows what I'm supposed to do?
???
MurrayB:
The obvious is to be sure that the outlet is "hot" the next thing is if you have another power supply with the same specs and plug arrangement to try that. A power supply of those specs can be had very inexpensively look on Amazon or E-bay.
Good Luck!
DiGG:
I tried on a standalone outlet, then another one, and its looks pretty much "dead" to me.
dircom:
Could be the power supply or the Obi
Perhaps you have a 12V 1amp power supply laying around with the correct polarity to test that part of the equation.
LTN1:
Quote from: DiGG on November 16, 2015, 11:36:36 am
Been roughly 3 months I've been using the Obi200, and it's been perfect. Saturday it was working as it should, and last sunday I received an email for my voicemail account... but I never heard the phone ring. I look at my phone and it says "NO LINE", look at my Obi200 and it's off. As I remembered there were no on/off switch, so I picked it up, unplugged and replugged it, it stays off.
So now I don't know what to do! I wasn't expecting such device to "die" so quickly. Anyone at OBIHAI (or here) knows what I'm supposed to do?
???
Why don't you contact Obihai support? Since you stated it has been roughly 3 months--I'm assuming it is still within the 1 year warranty period. You should be able to get a replacement after opening a return and mailing the device back. Sure...you're going to be ticked off and just let Obihai have your angry comments for allowing this possible defect that will really be inconvenient for you...go ahead...direct it towards them through support. It does no good to direct frustrations towards the forum (in the event you are tempted to).
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