Missing device
mickh103:
I just moved house, when I plugged my OBI202 back in and connected it all appeared to be well, but when I tried to make a call I received a message saying my Google Voice password had changed (it had) and that I needed to log into Obitalk and also change it there. When I logged into Obitalk my device (obi202) isn't showing. When I try to add it I gt as far as entering the code **xxxx via my phone and receiving the message that it has been sent to the server - and that's it - nothing else happens. Anyone have any ideas???
SteveInWA:
Hi:
This sounds like a mess, with a couple of different issues and possible causes.
The password issue is a hint that your OBi device has very old firmware. OBi devices no longer use Google passwords, but instead, exchange secure access tokens during enrollment.
You mentioned an issue with the ***5 procedure. Didn't you already have the device listed on your OBiTALK portal account? If so, then you would not add it again. Look at your OBiTALK dashboard, to see if the device is already there.
If you want to try to fix this, then:
Ensure the device is NOT on your OBiTALK dashboard. If it is, then delete it.Factory reset the device: use a paper clip to gently press the recessed switch inside the raised bump on the underside of the unit, for at least 10 seconds, until the power LED starts blinking. Release the paper clip and wait a couple of minutes for it to complete the reset and stop blinking the power LED.Don't try to add it back to the portal yetGo to this page, and download the current version of the firmware: http://fw.obihai.com/OBi2-latest.fw and make note of the folder to which it is downloaded.Dial ***1 on the phone attached to the OBi, and note the IP address it reads back to you. Enter that IP address into your web browser, and log in to the device. The default username and password are both "admin".Go to "System Management" and then "Device update". Follow the instructions to upload the firmware file to the device, and wait for it to fully completeNow, go to the OBiTALK dashboard, and follow the instructions to add the device, using the ***5 procedure
Did that work? If so, then follow my instructions here, to configure Google Voice:
http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
mickh103:
Thanks for that, I'll give it a try this morning and let you know how it went. By the way the device is not appearing on the dashboard, only the soft-phone appears.
mickh103:
I reset the device, dialed ***1 and obtained the IP address but when I try to access the device from my web browser I just get the message requested URL not found. I checked my network status and the device is showing as connected. I tried Chrome, Firefox and IE, but none of them worked.
drgeoff:
You have a 202 which contains a router. By default the web server is only accessible from the LAN port.
Either put the 202 into bridge mode or temporarily put your PC to the 202's LAN port and change System Management, Device Admin, Web Server, AccessFromWAN to ticked.
But please note that GV can now only be configured using the OBitalk portal, not via the onboard web server.
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