What is REALLY the latest firmware for OBi200? 4738? 4581? 4972?
SteveInWA:
I have no way to know what you did that may or may not have caused problems. It wasn't the firewall.
A manual upgrade looks like manual upgrades to most firmware-based devices: you download the replacement firmware binary file to your computer, then you go to the OBi device's built-in web page, point it to the location of the file, and then the device uploads the file to its internal memory. After that, the upgrade runs, erasing, re-writing, and verifying the firmware on the device's flash memory. This should take just a couple of minutes. While it's happening, the power LED will blink, and after the LED settles down and stops blinking, the update is done. At that point, you should be able to log back into the device and see the firmware build information on the Status page.
A_Friend:
How about 3.1.0 (Build: 5069)? I just found this on my obi202 after being forced again to do some machinations via the obitalk.com config process. Before that it was 4972, and I have no idea what it shipped with since I didn't make a note of it. I wish there were some actual release notes for these update/fixes. I'm not sure if this is the reason, but the head-banging problem I was having with AutoAttendant since the first time obitalk touched it is gone with this latest release!
On a related note, how come "factory reset" doesn't restore the firmware that the unit shipped with? Someone apparently has a different definition of either factory or reset than I do. And, before you ask, I did the reset three different ways, 1) via the web interface, 2) via the IVR interface, and 3) with a paperclip depressing the hardware reset button in the bottom.
And, while I'm griping, how come restoring the AA prompts doesn't update the parameters that allows them to actually replace the factory ones?
SteveInWA:
5069 is the new build to support OBiEXTRAS, the new, cloud-based set of optional, additional-cost services. You don't need it unless you are using OBiEXTRAS, and it will be pushed to your device if/when you sign up for that service.
"Factory reset" always means "return the device to the default values for the installed firmware, as it would be shipped from the factory with this firmware." It never means "go back in time and install old firmware". That would require storing an additional copy of the device's ROM, increasing the cost of the device to contain more flash memory. This isn't unique to OBi devices; it's the way the majority of networking or other computing devices with embedded processors are built.
A_Friend:
I never even LOOKED at ObiExtras, let alone signed up for anything, and it was pushed to my device anyway. If that's what fixed the problem I was having with AA then I'm grateful, but who knows? Where are you seeing what 5069 is for? Is there a list of updates and the issues addressed somewhere?
Thanks.
BigJim_McD:
A_Friend, If you are interested in ObiEXTRAs, you might want to take a look at my experience testing it on one of my OBi devices.
http://www.obitalk.com/forum/index.php?topic=10739.msg70649#msg70649
Currently, my OBi202 has been updated to: SoftwareVersion 3.1.0 (Build: 5110).
The experience hasn't been all that good so far although I'm seeing some progress on the
feature Business 411 (via ** access).
My summary, I'm glad that I had a spare OBi202 that still is in warrenty with support.
I'm not sure when the features will be stable enough to trust on an OBi that is used for regular or business phone service.
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