Obi202 with RingTo and Google Voice - How to set GV Voicemail Indicator?
BGood:
When I initially configured RingTo and Google Voice on a new Obi202, I primarily relied on the RingTo and Obitalk portal wizards. After initial setup, RingTo was provisioned on SP1, Anveo911 on SP2, and Google Voice on SP3. While the Obi and phone lines seemed to work OK, I noticed that the Obi's SP3 configuration for Google Voice had the 'Voicemail Indicator' port set to SP1 (RingTo).
By editing the RingTo configuration (SP1) I disabled its Phone2 voicemail indicator, but I do not see where this parameter can be set by the Google Voice configuration popup. (see image below)
How can I set the Voicemail Indicator for 'Phone2' to reflect Google Voice from SP3? Thanks
drgeoff:
You'll need to use Expert Mode on the portal. If you don't see where to enter Expert mode on the portal click on 'Edit Profile' then scroll to Advanced Options at the bottom.
Go into Voice Services, SP3 and Under Calling Features you'll see MWIEnable, X_VMWIEnable, MWIEnable2 and X_VMWIEnable2. Those control the tone and visual indicators sounding/appearing on PHONE1 and PHONE2 when SP3 has a message.
I don't have a 202 so the screenshot is from the UI demo at http://www.obihai.com/uidemos/obi202/i but what you see on the portal in Expert mode will be similar.
Ensure both the Device Default and Obitalk Settings boxes at far right are unticked then tick the enable boxes for whichever one(s) of the enables you want. Then click Submit at the bottom of the page.
BGood:
Thanks for the guidance, drgeoff. However, after following the instructions you provided I get a red exclamation point following the changed MWI parameters (see below) and the 'Voicemail Indicator' for Phone2 port is still blank. Do the (!) and (*) annotations suggest that these parameters conflict with the standard template?
drgeoff:
Go to https://www.obitalk.com/forum/index.php?topic=458.0 for an explanation of the Expert mode.
If you don't have the time or energy to read it all do a search (usually CTRL-F) for 'there may be a red exclamation mark'. And note the second half of the third paragraph of that first post:
When one uses the OBi Expert pages, they need to know that synchronization with settings and service indications as shown on the higher-level OBiTALK portal may display inaccurate configuration information. The settings as shown in the OBi Expert pages trump all settings in the OBiTALK portal pages.
The acid test is are you getting the indications when there is voicemail?
BGood:
Thanks for the expert mode reference, drgeoff. The following quotation appeared pertinent to both the (!) and (*) annotations:
Quote
To the right of the configurable parameter value field, there may be a red exclamation mark (!). When this mark is present, it means the parameter value next to where it appears has an OBi Expert configuration database entry that is different than the OBiTALK database entry. If the Device Default and OBiTALK boxes are left unchecked, then the OBi will use this setting in its active configuration.
On the right side of the OBiTALK Settings check box there may be an asterisk (*) indicating this parameter is currently being used in the OBiTALK portal for feature configuration. Therefore, if the symbol resides next to a parameter setting that you choose to over-ride with an OBi Expert Configuration setting, the functionality configured by the OBiTALK portal is subject to conflicted operation. It is important to note that the presence of the * may appear suddenly, when functionality is added to the OBiTALK portal that requires management of the parameter next to which the * appears. We suggest that users uncheck the OBiTALK box for those parameters NOT marked with the *, when the particular parameter value is different for a configuration outside the realm of what is available in OBiTALK. Unchecking the OBiTALK box will ensure the custom value will not be overwritten by a future OBiTALK enhancement or modification.
Remember: If you want to configure a value for a parameter as your OBi Expert configuration setting, you must have both the "OBiTALK Settings" and "Device Default" check boxes UNCHECKED. Only then, can you enter a new value to be submitted as an OBi Expert Configuration setting.
To answer your question about whether message indication is working, this post and my tweaking of the the default setup is prompted by the fact that I am not getting a stutter dial-tone or other message indication from any of the various analog 2-line phones that are attached to the Obi. However, this may be due to the capabilities of the phones.
As a noob to VOIP, Obi, RingTo, and Google Voice, I am not sure exactly what to expect, and am a little overwhelmed by all of the capabilities. Despite this, both lines are basically working. I appreciate all the help that has been provided through the Obitalk and RingTo forums.
Thanks.
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