Problem with Obi 110 adding 2nd GV# ( update: No more Problem, it's fixed )
djjazzy28:
I've had my Obi 110 for over 4 years using GV without issues.
Always have manually setup my Obi with a browser, not
through Obi servers.
Now I want to add a 2nd GV# to SP2 but I get "backing off"
rather than " connected "
So I just inputed GV#2 credentials into SP1 overwriting my
GV#1 credentials and I still get "backing off" not connected.
Re input the Gv#1 credentials into SP1 and I authenticates just fine.
What's up with my 2nd GV #, I've had it for over 3years
and been forwarding it to other numbers just fine
( yes I have Google chat checked)
Any ideas on what to do next?
SteveInWA:
I guess you haven't been paying attention for the past two years here on the forum. You can no longer configure Google Voice using the local web interface. You must upgrade the firmware on your 110 and then use the OBiTALK web portal to set up Google Voice again from scratch for each of the two SPs.
Update firmware: http://www.obitalk.com/forum/index.php?topic=10065.msg66486#msg66486
Set up Google Voice: http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
djjazzy28:
Thanks for the reply SteveInWa. My settings were just fine the past 2 years and I haven't had the need to
get tips from the forum. I did a work around with GV when it was announced that Google wasn't going to support the Obi anymore. So I set up a SIP # and forwarded my GV# to Callcentric's free incoming call service. That's been working fine, but now I want re add my GV directly to the Obi, rather than forward it to the SIP #.
My original GV# has always been active in SP1 so is that why it authenticates?
and my 2nd GV# which was not active in any SPx the past 2 years will not now authenticate.
So I need to update my firmware, then reinstall GV settings using the ObiTALK portal.
I have many custom settings on my Obi, and don't want to loose them. Will they be overwritten when
I use the ObiTALK portal to setup GV in SP1 or SP2?
SteveInWA:
The old method of authentication to Google Voice accounts, using a stored password, is obsolete, is not approved by Google, and it is a security exposure. That's the method you are still using on your SP1. You need to delete that SP configuration entirely. You can then save your OBi's configuration to an XML file, using the local web page interface.
Log into the device's IP address. Go to System Management, Device Update, and the Backup Configuration section. Click the "Use OBi Version" box, and then take the backup.
Upgrade the firmware.
Factory-reset your device, add it to the OBiTALK dashboard, if not already there, and then configure SP1 and/or SP2 with Google Voice as you wish.
After verifying that it works, you can use the local interface to restore your configuration again. The backup does not contain passwords and will not overwrite the GV credentials.
If anything in your saved and restored backup breaks some function in the current firmware, you will need to factory-reset it again, and then modify your custom settings individually.
djjazzy28:
Thanks for the explanation on the old method of authentication for GV.
Did not know this change was implemented. If I understand this correctly, every time I
need to add or change to a different GV#, I can not just manually put GV credentials in the user name and password line through the web page interface. I must use the ObiTALK portal to make the GV credential changes, correct? Will adding GV credentials subject me to the $10 annual fee for Obi access, that I just found out about.
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