2 Obi 202 Issue's (help needed) (configuration of device)

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SteveInWA:
I am not going to spend any more time diagnosing this issue.  Somewhere, on one of those three Google Voice accounts, you have a message that hasn't been read and deleted.  Find it and your problem will go away.

transam98:
thanks anyways, ive just went onto all 3 and deleted EVERYTHING and then rebooted... still has a message dial tone... and when I installed that unit I DID do a factory reset. kinda bugs me... O well

LTN1:
Quote from: transam98 on December 20, 2015, 06:06:16 pm

thanks anyways, ive just went onto all 3 and deleted EVERYTHING and then rebooted... still has a message dial tone... and when I installed that unit I DID do a factory reset. kinda bugs me... O well


Check all the folders including SPAM and Trash (but not limited to those). Sometimes I get a SPAM message that is unread--and sometimes I trash a message that is unread and since those folders are not visible unless I expand them, the messages are still unread or haven't been listened to yet.

SteveInWA:
Log into each Google Voice (not Gmail) account.  In the search bar, enter this and click the search magnifying glass:  is:unread

Click on any items it finds, to mark them as read.

Log onto the local IP address of the OBi that has the problem.  Click on the "Voice Services" section to expand it.  Click on the SP that has Google Voice configured.  Scroll down to the "Calling Features" section of that page.  Locate the these rows:

MWIEnable         
MWIEnable2         
X_VMWIEnable         
X_VMWIEnable2         
MessageWaiting

Disable all of them (remove the check marks).  Click the "Submit" button.  After the OBI reboots, check again for the stutter tone.

transam98:
LOL on the pics :)
checked all (ther eis no messages on BOTH SIP's (TXTS or VM's or history) and I checked those 5 things (no checkmarks are on them;(

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