obiEXTRAS

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NickM:
Does anyone know how to get any of the obiExtras features to work?
I can not for the life of me figure out how to get the alarm monitoring, or fax service to work.

Marketing:
Please try the following:

1. Log in to your OBiTALK account
2. Select "Solutions" (left column)
3. Cancel your OBiEXTRAs subscriptions
4. Go back to your Dashboard and re-subscribe to OBiEXTRAs again. At this point, you will be prompted to upgrade your device. Please do so.
5. Give OBiEXTRAs a try again.

Please reach out to our support team if you still have issues.

Thank you.
Obihai Technology

Ansextra:
If I have two phone lines + 2 GV lines set up on my Obi202 will the GV directory go to both my phone lines?  In other words, does everything become common between the two?

H8245:
Quote from: Marketing on December 18, 2015, 06:15:08 pm

Please try the following:

1. Log in to your OBiTALK account
2. Select "Solutions" (left column)
3. Cancel your OBiEXTRAs subscriptions
4. Go back to your Dashboard and re-subscribe to OBiEXTRAs again. At this point, you will be prompted to upgrade your device. Please do so.
5. Give OBiEXTRAs a try again.

Please reach out to our support team if you still have issues.

Thank you.
Obihai Technology


I have also attempted to subscribe to OBiEXTRAs several times without success. Each time after waiting for the update to process, the web page returns stating to wait an additional two minutes before refreshing the page. I would follow the manual update procedure, however that process bricked another of my 202 devices. My opinion is that the firmware should be pulled until a working solution is provided.

NoHomePhone:
How does the OBi Fax work?

My VoIP provide will sell me regular voip accounts or they charge special much higher rates for a voip fax line, do I have to pay for a special fax line through them PLUS the obiextras or can i use any voip account or extension?  If I buy their 'special' voip account and obiextras its almost as much as a physical hardwired line.

Can I just take any voip number on any provider and turn it into a obiextras fax without any changes to my providers account?

Please advise

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