obiEXTRAS
BigJim_McD:
ObiEXTRAs - Information, Issues, Solutions?
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I've worked with Obihai Tech Support on some of the issues after activating the TRIAL of ObiExtras. I would advise you to not activate the feature on an OBi device at this time unless you have a "SPARE" OBi device that you don't use for regular phone service.
I swapped the one I'm testing from my "Primary" OBi for phone service to a "Clone" that is for backup and testing only. During testing, I've seen what appears to be reboots several times, device not responding and I keep loosing access to the test OBi202's local web admin interface. The previous stated issues have become less frequent with time and appear to have been resolved
ObiEXTRAs - Information, Issues, Solutions?
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2015-12-27 - Update: There are now Solutions to Three OBiEXTRAs issues.
I have no idea what issues Obihai Technical Support is still working on as they haven't contacted me for several days.
ModelName OBi202
HardwareVersion 1.4
SoftwareVersion 3.1.0 (Build: 5110)
SystemTime 12:57:22 12/27/2015, Sunday
UpTime 0 Days 0:37:02 (6)
CertificatesStatus Installed
CustomizationStatus Generic
PhoneBookEntries 474 Unique Name/Number Pairs
OBiExtras UnLocked
ObiEXTRAs features that I'm testing:
1) Import Google Contacts <: "Reports" as successful, appears to work now.
2) Caller ID/Name (from Google Contacts) <: Only works with calls received on an SP port configured to receive Google Voice Calls via Google Chat.
3) Caller ID/Name (from Google Contacts) <: Does NOT work for Google Voice calls forwarded to other Service Providers such as voip.ms, etc.
4) Caller ID/Name (from Google Contacts) <: Does NOT work for Google Voice Contacts that have an entry that includes "iNums".
5) OBi Voice Command via * <: Working better now.
6) Business 411 via ** <: Working better now.
7) Lack of "Documentation" is still a major issue to implementing OBiEXTRAs.
My recommendation is that for now, don't activate OBiEXTRAs unless you have:
1) A spare OBi200 or OBi202.
2) You have "Premium Technical Support" active for the device.
3) A lot of time to wait for a solution to the issues.
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BigJim_McD:
Quote from: Marketing on December 18, 2015, 06:15:08 pm
Please try the following:
1. Log in to your OBiTALK account
2. Select "Solutions" (left column)
3. Cancel your OBiEXTRAs subscriptions
Cancel your OBiEXTRAs subscriptions is no longer an option and does not appear as an option to select.
Taoman:
Quote from: BigJim_McD on January 04, 2016, 01:19:11 pm
Cancel your OBiEXTRAs subscriptions is no longer an option and does not appear as an option to select.
Reminds me of that old Eagles song "Hotel California."
"You can check-out any time you like,
But you can never leave!" :D
SteveInWA:
Quote from: Taoman on January 04, 2016, 05:01:10 pm
Quote from: BigJim_McD on January 04, 2016, 01:19:11 pm
Cancel your OBiEXTRAs subscriptions is no longer an option and does not appear as an option to select.
Reminds me of that old Eagles song "Hotel California."
"You can check-out any time you like,
But you can never leave!" :D
Off-topic, but I was actually just thinking about that very same song today, with regard to the second person who tried to use Consumer Cellular as an intermediate mobile carrier when porting a land line into GV. It's freaking impossible to get CC to cooperate and port out a number without something going wrong. I guess their target clientele is senior citizens, so they just assume their customers will die before porting out.
BigJim_McD:
I am a senior that plans to "Check-Out.
I'm not that impressed (at this time) with obiEXTRAs and not really planning on keeping the service once the "Trial" is over. So far it's been a rather bumpy road and I don't really have the patience to make use of the "Voice Dialing" feature and I'm totally unimpressed with the value of importing my Google Voice contacts for CNAM compared to the results I get from using the Phone list in voip.ms along with CNAM lookup.
I expect that they will let me out once my "Trial" time is over and I haven't and will not furnish any billing information to pay for the service.
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