Changed Google Voice Password, can't configure Obi
GregCNJ:
I also recently changed by Google password and received an automated recording from my Obi100 that said I couldn't use my Obi100 until I changed my Voice Service password at obitalk.com to match my new Google Voice password. The problem was that when I went to the Obi Expert Configuration Menu, and then to the Voice Service submenu, and then to the SP1 Service submenu, and then to the SIP Credentials section, I was not able to input anything into the AuthPassword field.
The workaround that worked for me was to uncheck the OBITALK Settings box for the AuthPassword field, which then brought up an already checked Device Default box. I then unchecked the Device Default box, and by doing that the field became unlocked, allowing me to enter my new Google Voice password.
That wasn't the end of it, though. Once my new password was entered, I immediately received an alert message from Google Voice, "Someone just tried to sign in to your Google Account <ObiTalk email> from an app that doesn't meet modern security standards." The email included a link to Google Voice that talks about "less secure apps." At that Google Voice link, https://support.google.com/accounts/answer/6010255, it explains how to change the Google Voice settings to allow "less secure apps" to access Google Voice. Once I changed that security setting in Google Voice, my Obi100 was able to make contact and now it works like it always did.
I presume that the firmware update allows for a more secure connection to Google Voice, but I always balk at updating firmware because of what can go wrong.
SteveInWA:
Quote from: GregCNJ on February 24, 2016, 01:07:18 pm
I also recently changed by Google password and received an automated recording from my Obi100 that said I couldn't use my Obi100 until I changed my Voice Service password at obitalk.com to match my new Google Voice password. The problem was that when I went to the Obi Expert Configuration Menu, and then to the Voice Service submenu, and then to the SP1 Service submenu, and then to the SIP Credentials section, I was not able to input anything into the AuthPassword field.
The workaround that worked for me was to uncheck the OBITALK Settings box for the AuthPassword field, which then brought up an already checked Device Default box. I then unchecked the Device Default box, and by doing that the field became unlocked, allowing me to enter my new Google Voice password.
That wasn't the end of it, though. Once my new password was entered, I immediately received an alert message from Google Voice, "Someone just tried to sign in to your Google Account <ObiTalk email> from an app that doesn't meet modern security standards." The email included a link to Google Voice that talks about "less secure apps." At that Google Voice link, https://support.google.com/accounts/answer/6010255, it explains how to change the Google Voice settings to allow "less secure apps" to access Google Voice. Once I changed that security setting in Google Voice, my Obi100 was able to make contact and now it works like it always did.
I presume that the firmware update allows for a more secure connection to Google Voice, but I always balk at updating firmware because of what can go wrong.
NO! You just made your Google account less secure, and you are using an unapproved method of accessing Google Voice on your OBi. This has been discussed to death for two years. There is no reason to not get with the program and update your device.
Follow my instructions in my December 24th post, above.
Glenn1963:
Despite having manually upgraded my obi100 to 1.3.0 (Build: 2872), I cannot get rid of the error, "This OBi device's annual support entitlement has expired..." and cannot configure Google Voice.
I deleted the Google Voice settings from the dashboard.
I set auto-provisioning on, which worked because it deleted both of my voice services previously configured. Plus I added back my Callcentric account through obiTalk, and that updated back to the 100.
I deleted the device from the dashboard, and then re-added it.
Did a factory reset and got back to where Callcentric will work, but cannot get rid of the error message.
Any other thoughts greatly appreciated.
Mango:
You need to manually upgrade to 2886: http://www.obitalk.com/forum/index.php?topic=11256.msg73954#msg73954
If you cannot manually update your firmware because you do not know your OBi ATA's admin password, follow the directions to factory reset your OBi ATA: https://www.obitalk.com/info/faq/Troubleshooting-sec/How-to-Factory-Reset
Glenn1963:
Wow, thanks for the quick reply. That did solve my problem :)
I really thought I had read the correct threads on the subject, sorry for the ignorance.
Thanks again!
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