Changed Google Voice Password, can't configure Obi
Mango:
No apology necessary. I'm glad things are working now!
midnightinparis:
I have the same problem. I've got Obi110 using 1.3.0 build 2872. I updated the fw per the instructions in this thread. Deleted device, added it back. I've authenticated the obi. Stuck in a loop now. Try to add Google Voice but it keeps going back to dashboard. SP1 and SP2 say "not configured" with a gear symbol to right. Click on it and next page is "approved providers" so I click on Google Voice and now back to dashboard.
I also have tried a factory reset on the obi and been through all of this again. No I'm back to the upgraded firmware and still the above. It's maddening.
I DO have my google voice open in the browser. One thing I'm wondering about is that there is a "hangout" option on left of voice page. I DO have the Google Chat box checked, but I'm wondering if something in my google voice settings are prohibiting the connection with obitalk.
LTN1:
Quote from: midnightinparis on June 18, 2016, 11:17:47 am
I have the same problem. I've got Obi110 using 1.3.0 build 2872. I updated the fw per the instructions in this thread. Deleted device, added it back. I've authenticated the obi. Stuck in a loop now. Try to add Google Voice but it keeps going back to dashboard. SP1 and SP2 say "not configured" with a gear symbol to right. Click on it and next page is "approved providers" so I click on Google Voice and now back to dashboard.
I also have tried a factory reset on the obi and been through all of this again. No I'm back to the upgraded firmware and still the above. It's maddening.
I DO have my google voice open in the browser. One thing I'm wondering about is that there is a "hangout" option on left of voice page. I DO have the Google Chat box checked, but I'm wondering if something in my google voice settings are prohibiting the connection with obitalk.
Don't assume that you have done it properly. Use the following instructions by SteveInWA and do it again to the letter:
Download and save the .fw file from this link: http://fw.obihai.com/OBi110-1-3-0-2886.fwAlthough the filename includes "OBi110", it is also valid for OBi100 devices.Pick up the phone attached to your OBi and dial ***1 and write down the IP address that it reads to you.Open a web browser to that address.Log into your OBi device. The default username and password are both adminClick System Management-->Device Update-->Firmware Update-->Select file to update firmware.Browse to the file you downloaded and select it.Click the "Update" button.You may need to re-authorize your device to use your Google account after this procedure. To do that, first, be sure that you are logged into the correct Google/Gmail account that holds your Google Voice number. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. Click "Accept" at the prompt. On the window that will open, click the link to "Replace Google account credentials" and follow the instructions.
midnightinparis:
Quote from: LTN1 on June 18, 2016, 12:01:31 pm
Quote from: midnightinparis on June 18, 2016, 11:17:47 am
I have the same problem. I've got Obi110 using 1.3.0 build 2872. I updated the fw per the instructions in this thread. Deleted device, added it back. I've authenticated the obi. Stuck in a loop now. Try to add Google Voice but it keeps going back to dashboard. SP1 and SP2 say "not configured" with a gear symbol to right. Click on it and next page is "approved providers" so I click on Google Voice and now back to dashboard.
I also have tried a factory reset on the obi and been through all of this again. No I'm back to the upgraded firmware and still the above. It's maddening.
I DO have my google voice open in the browser. One thing I'm wondering about is that there is a "hangout" option on left of voice page. I DO have the Google Chat box checked, but I'm wondering if something in my google voice settings are prohibiting the connection with obitalk.
Don't assume that you have done it properly. Use the following instructions by SteveInWA and do it again to the letter:
Download and save the .fw file from this link: http://fw.obihai.com/OBi110-1-3-0-2886.fwAlthough the filename includes "OBi110", it is also valid for OBi100 devices.Pick up the phone attached to your OBi and dial ***1 and write down the IP address that it reads to you.Open a web browser to that address.Log into your OBi device. The default username and password are both adminClick System Management-->Device Update-->Firmware Update-->Select file to update firmware.Browse to the file you downloaded and select it.Click the "Update" button.You may need to re-authorize your device to use your Google account after this procedure. To do that, first, be sure that you are logged into the correct Google/Gmail account that holds your Google Voice number. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. Click "Accept" at the prompt. On the window that will open, click the link to "Replace Google account credentials" and follow the instructions.
Making progress! Thank you!!!!! I had downloaded and updated with what I THOUGHT was the latest fw, but the one you had there was different. I was able to get GV configured and even added back in my anveo configuration. Can make outgoing calls no problem. But I cannot receive calls on obi. I was not prompted to re-authenticate the device. What am I missing?
UPDATE: FIXED. I went into GV and Google Chat was checked, but I clicked "edit" and the "name" was Google Talk. I changed to Google Chat and voila. Phone's ringing.
SteveInWA:
Quote from: midnightinparis on June 18, 2016, 01:20:37 pm
Quote from: LTN1 on June 18, 2016, 12:01:31 pm
Quote from: midnightinparis on June 18, 2016, 11:17:47 am
I have the same problem. I've got Obi110 using 1.3.0 build 2872. I updated the fw per the instructions in this thread. Deleted device, added it back. I've authenticated the obi. Stuck in a loop now. Try to add Google Voice but it keeps going back to dashboard. SP1 and SP2 say "not configured" with a gear symbol to right. Click on it and next page is "approved providers" so I click on Google Voice and now back to dashboard.
I also have tried a factory reset on the obi and been through all of this again. No I'm back to the upgraded firmware and still the above. It's maddening.
I DO have my google voice open in the browser. One thing I'm wondering about is that there is a "hangout" option on left of voice page. I DO have the Google Chat box checked, but I'm wondering if something in my google voice settings are prohibiting the connection with obitalk.
Don't assume that you have done it properly. Use the following instructions by SteveInWA and do it again to the letter:
Download and save the .fw file from this link: http://fw.obihai.com/OBi110-1-3-0-2886.fwAlthough the filename includes "OBi110", it is also valid for OBi100 devices.Pick up the phone attached to your OBi and dial ***1 and write down the IP address that it reads to you.Open a web browser to that address.Log into your OBi device. The default username and password are both adminClick System Management-->Device Update-->Firmware Update-->Select file to update firmware.Browse to the file you downloaded and select it.Click the "Update" button.You may need to re-authorize your device to use your Google account after this procedure. To do that, first, be sure that you are logged into the correct Google/Gmail account that holds your Google Voice number. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. Click "Accept" at the prompt. On the window that will open, click the link to "Replace Google account credentials" and follow the instructions.
Making progress! Thank you!!!!! I had downloaded and updated with what I THOUGHT was the latest fw, but the one you had there was different. I was able to get GV configured and even added back in my anveo configuration. Can make outgoing calls no problem. But I cannot receive calls on obi. I was not prompted to re-authenticate the device. What am I missing?
UPDATE: FIXED. I went into GV and Google Chat was checked, but I clicked "edit" and the "name" was Google Talk. I changed to Google Chat and voila. Phone's ringing.
Changing the descriptive name from "Talk" to "Chat" had nothing to do with fixing the problem. That's the same as changing the descriptive name of a forwarding telephone from "Bob" to "Bill". Whatever else you did was the solution.
Navigation
[0] Message Index
[#] Next page
[*] Previous page