Calls breaking up

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lasereyes:
I have been experiencing a problem making calls via Google Voice using the Obi100 device.  I am able to hear the callers on the line just fine, but they complain that the line is breaking up and they cannot hear me properly.  Sometimes, this happens right from the start of the call.   Other times, it will be ok for a few minutes and then break up.  One of these two happens on pretty much every call.

Help!

SteveInWA:
The symptom you describe is usually caused by your internet service.

You haven't given us any information to help diagnose the problem.  What type of internet service do you have (DSL, cable or fiber, and what speeds up and down)?  What else is using your network?  Is the service dedicated to your home, or are you sharing it with other users?

yellowpage:
Agree. This sounds like internet problem. Start a call with friend. In the mean time, go to youtube and watch an HD video. If you have the problem, you may have to Qos in your router or increase your bandwidth.

lasereyes:
I have Frontier DSL service.  I just did a speed test and download is 5.62mbps and upload was 0.32mbps.

No issues watching youtube videos.

drgeoff:
Your upload speed is close to the minimum needed for a single voice call when nothing else is using the internet connection.  It would not require much "disturbance" of some sort to give dropouts on your outgoing voice.

Is 320 kbit/s upload speed really the best that your provider thinks your copper pair should be providing?

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