Auto Switching to SP2 if call to SP1 fails

(1/2) > >>

VirtualMonitoring:
My situation is that I have some automated equipment that only ever dials 1234567 connected to the Phone port. I have VoIP provider 1 details entered into SP1 and different VoIP provider settings entered into SP2.

I would like calls to be connected to SP1 if available and SP2 if SP1 is not available. I have read the Admin manual but cannot see any way to accomplish this. Did I miss something, or is this a non-starter?

RonR:
You could try using Trunk Group 1 as your PHONE Port -> PriomaryLine.  It won't auto switch to SP2 if a call on SP1 fails, but it will use SP2 for the call if SP1 is unavailable for any reason.

VirtualMonitoring:
by unavailable, do you mean when registration fails on SP1?

Building on this topic, if the automated equipment were able to dial a second phone number of say 9999999, would it be possible to trap that number in the digit plan and make all calls to 9999999 go via SP2 ?

RonR:
Quote from: VirtualMonitoring on June 23, 2011, 09:44:05 am

by unavailable, do you mean when registration fails on SP1?


Yes, or all sessions in use.

Quote from: VirtualMonitoring on June 23, 2011, 09:44:05 am

Building on this topic, if the automated equipment were able to dial a second phone number of say 9999999, would it be possible to trap that number in the digit plan and make all calls to 9999999 go via SP2 ?


Specific numbers or number patterns can be forced out a specific trunk using rule(s) in a DigitMap.

VirtualMonitoring:
Cool - Thanks. One last one.... if we were able to program the equipment to dial a number starting with **2 for example **2 1234567 - I assume any numbers dialed after the **2 would automatically go out via SP2 ?

Navigation

[0] Message Index

[#] Next page