I am in th UK and want to use a german landline number from sipgate Germany
CKJAC:
Hi WelshPaul,
I tried the echotest again and it is working fine.
I asked in the german MS Forum regarding the Firewall and get the reply that the Obitalk Adapter is communicating directly with the Router/ Sipgate and it should not be a Firewall reason. But perhaps it could be that the Plusnet Router is blocking the Connection or perhaps Sipgate.de is blocking IPīs from abroad? How can I work this out?
The message after trying to configurate the SP1 still says "Connection failed" and came/comes with the Server number 217.10.68.147 - if I look at your list of Server numbers this is the Server for Sipgate.de - so should be right?
Now the first success:
It still says Connection failed on the Webpage obitalk if I try to configure SP1, but nevertheless I made the first call to my Family (for a second) - they could hear me but I could not hear them. My german sipgate number was shown on their display and 0.017 Euro were taken from my german sipgate account.
Dialing the 1000# says "the number is rejected by the Service Provider, reason 404" Do you reckon whta Kind of error reason this could be and how to sort this out?
Thanks in advance for a hint
CKJAC
WelshPaul:
Good to hear that the echo test is working...
Regarding firewall, I was talking about your routers firewall. You probably should check that SIP ALG is disabled and that the required ports are open.
I strongly recommend that you factory reset your OBi202 and that you configure it locally with the information I posted in the previous link here: https://www.ukvoipforums.com/viewtopic.php?f=25&p=3820#p3820
Just make sure you replace sipgate.co.uk with sipgate.de, also make sure you use the STUN option. To find out the OBi202's IP address lift the receiver and dial ***1 and it's IP address will be read out to you, enter the IP address into any web browser and login with the username admin and the password admin.
As for sipgate.de blocking access this is something you would need to ask them, as far as I know they don't, if you find out any different let me know.
CKJAC:
Hi WelshPaul,
thanks for your help again.
SIP ALG diabled and Stun Option? Do not know what you mean with this?
I think I am nearly there, have loged into my IP address (did it before) and changed all the things as your Screen shots are showing. But what is the STUN Option and SIP ALG disabling?
Would you mind looking into your personal Messages? Did send you a message.
Thanks in advance, it is really kind getting this Support, never thought that I will be able to get it right :)
WelshPaul:
Forget the SIP ALG for now, this is a feature of your router and not the OBi202...
If you look at the bottom of the guide in the link above you will see settings for a STUN server. stun.sipgate.net to be exact! You can enter the STUN server configuration by navigating to ITSP Profile A > General
CKJAC:
ok
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