Two SIP accounts on Obi202

[Emilia]

Hello and Happy New Year!

I have an Obi202 with the following setup:
SP1 – Anveo for incoming calls to port 1
SP2 - Google Voice to port 1
SP3 – Google Voice to port 2
SP4 – Empty. Trying to set Callcentric for incoming calls and 911 outgoing to port 1

I can set just one SIP service (Callcentric or Anveo) on SP1 or SP4. But I cannot add another SIP provider. The second SIP service provider does not register. I tried to manipulate manual settings. I tried to reset and reinstall all providers. I’m not sure what else to try. Let me know what you think.

Thank you,
Emilia

[azrobert]

Use OBi Expert with everything at default
Service Providers -> ITSP Profile D SIP -> ProxyServer: callcentric.com
Voice Services -> SP2 Service -> AuthUserName: 1777xxxxxxx (your CC acct#)
Voice Services -> SP2 Service -> AuthPassword: Your_CC_PW
Voice Services -> SP2 Service -> X_ServProvProfile: D


Go to Status -> System Status
Does SP4 show registered?

[Emilia]

Thank you for your help.
Now I can call Callcentric number connected to Obi202 SP4 -> ph1.

As you suggested I use OBi Expert with everything at default and then set:
Service Providers -> ITSP Profile D SIP -> ProxyServer: callcentric.com
Voice Services -> SP4 Service -> AuthUserName: 1777xxxxxxx
Voice Services -> SP4 Service -> AuthPassword: callcentric password
Voice Services -> SP4 Service -> X_ServProvProfile: D
Voice Services -> SP4 Service -> X_RegisterEnable: selected
Voice Services -> SP4 Service -> X_InboundCallRoute: {ph1}

Status -> System Status -> SP4 Service Status: Registered (server=204.11.192.170:5060; expire in 30 sec)

It works, but on the Device Configuration - Obi202 -> Service Provider Set-Up -> SP4 is shown as Not Configured. Is that normal? When I tried to set-up SP4 using Edit Service Provider 4 Settings, the SP4 status was always shown as Registration is not required.

[azrobert]

Don't know why, but "Not Configured" is normal when configured using OBi Expert.

"Registration Not Required" is displayed when X_RegisterEnable is unchecked.
Maybe it thinks you are only using CC for outbound only.

X_RegisterEnable=Checked and X_InboundCallRoute=ph are defaults.

You caught my coding error. I copied the code from a different post and failed to change SP2 to SP4.

[Emilia]

Thank you azrobert!