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Two SIP accounts on Obi202

Started by Emilia, January 04, 2016, 12:56:46 PM

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Emilia

Hello and Happy New Year!

I have an Obi202 with the following setup:
SP1 – Anveo for incoming calls to port 1
SP2 - Google Voice to port 1
SP3 – Google Voice to port 2
SP4 – Empty. Trying to set Callcentric for incoming calls and 911 outgoing to port 1

I can set just one SIP service (Callcentric or Anveo) on SP1 or SP4. But I cannot add another SIP provider. The second SIP service provider does not register. I tried to manipulate manual settings. I tried to reset and reinstall all providers. I'm not sure what else to try. Let me know what you think.

Thank you,
Emilia

azrobert

Use OBi Expert with everything at default
Service Providers -> ITSP Profile D SIP -> ProxyServer: callcentric.com
Voice Services -> SP2 Service -> AuthUserName: 1777xxxxxxx (your CC acct#)
Voice Services -> SP2 Service -> AuthPassword: Your_CC_PW
Voice Services -> SP2 Service -> X_ServProvProfile: D


Go to Status -> System Status
Does SP4 show registered?

Emilia

Thank you for your help.
Now I can call Callcentric number connected to Obi202 SP4 -> ph1.

As you suggested I use OBi Expert with everything at default and then set:
Service Providers -> ITSP Profile D SIP -> ProxyServer: callcentric.com
Voice Services -> SP4 Service -> AuthUserName: 1777xxxxxxx
Voice Services -> SP4 Service -> AuthPassword: callcentric password
Voice Services -> SP4 Service -> X_ServProvProfile: D
Voice Services -> SP4 Service -> X_RegisterEnable: selected
Voice Services -> SP4 Service -> X_InboundCallRoute: {ph1}


Status -> System Status -> SP4 Service Status: Registered (server=204.11.192.170:5060; expire in 30 sec)

It works, but on the Device Configuration - Obi202 -> Service Provider Set-Up -> SP4 is shown as Not Configured. Is that normal? When I tried to set-up SP4 using Edit Service Provider 4 Settings, the SP4 status was always shown as Registration is not required.

azrobert

Don't know why, but "Not Configured" is normal when configured using OBi Expert.

"Registration Not Required" is displayed when X_RegisterEnable is unchecked.
Maybe it thinks you are only using CC for outbound only.

X_RegisterEnable=Checked and X_InboundCallRoute=ph are defaults.

You caught my coding error. I copied the code from a different post and failed to change SP2 to SP4.

Emilia